{"id":58736,"date":"2026-09-01T05:01:48","date_gmt":"2026-09-01T11:01:48","guid":{"rendered":"https:\/\/swimlane.com\/?post_type=sw_leadership&p=58736"},"modified":"2026-09-01T05:03:48","modified_gmt":"2026-09-01T11:03:48","slug":"cory-heather-2","status":"publish","type":"sw_leadership","link":"https:\/\/swimlane.com\/de\/leadership\/cory-heather\/","title":{"rendered":"Cory Heather"},"content":{"rendered":"
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\n \n \n Cory Heather\n <\/picture>\n \n <\/figure>\n <\/div><\/div>\n\n\n

Cory Heather<\/h3>\n\n\n\n

SVP Global Customer Success<\/p>\n<\/div><\/div>\n\n\n\n

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\n \n \n LinkedIn-Logo: Das minimalistische wei\u00dfe Wortzeichen, das das globale professionelle Netzwerk repr\u00e4sentiert.\n <\/picture>\n \n <\/figure>\n <\/div> <\/div>\n <\/a>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n
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Als Senior Vice President Customer Success leitet Cory die Teams, die f\u00fcr Kundenbindung, erfolgreiche Implementierung und langfristige Wertsch\u00f6pfung im gesamten Kundenstamm von Swimlane verantwortlich sind. Er verf\u00fcgt \u00fcber einen MBA und mehr als zehn Jahre Erfahrung in den Bereichen Teamleitung, professionelle Dienstleistungen und praxisorientierte technische Beratung. Einzigartig ist auch, dass er seine Karriere im Technologiebereich als Praktiker begonnen hat und dadurch die Herausforderungen, denen sich unsere Kunden t\u00e4glich stellen m\u00fcssen, aus erster Hand kennt.<\/p>\n\n\n\n

Cory hat nachweislich leistungsstarke Teams aufgebaut und Programme skaliert, die messbare Ergebnisse liefern. Sein Fokus liegt dabei auf h\u00f6chster Kundenzufriedenheit entlang der gesamten Customer Journey. Bei Swimlane konzentriert er sich auf erfolgreiches Engineering im gro\u00dfen Ma\u00dfstab \u2013 er stimmt Kundenbindungsstrategie, Schulungen und Beziehungen zur F\u00fchrungsebene aufeinander ab, um Kunden ein optimales Swimlane-Erlebnis zu erm\u00f6glichen.<\/p>\n\n\n\n

Vor seiner Zeit bei Swimlane war Cory fast neun Jahre bei Exabeam t\u00e4tig, wo er zum Vice President of Global Customer Success aufstieg und die globale Kundenerfolgs- und Supportorganisation aufbaute und leitete. Davor arbeitete er fast acht Jahre bei VMware in verschiedenen F\u00fchrungspositionen mit zunehmender Verantwortung in den Bereichen globaler Support, Bundes- und Premium-Services sowie Fusionen und \u00dcbernahmen.<\/p>\n\n\n\n

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Cory gew\u00e4hrleistet den Kundenerfolg in gro\u00dfem Umfang, indem er Kundenbindung, Bef\u00e4higung und Managementstrategie aufeinander abstimmt.<\/p>","protected":false},"featured_media":58735,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":0,"learn_more_label":"Learn 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