{"id":58434,"date":"2026-08-20T13:31:57","date_gmt":"2026-08-20T19:31:57","guid":{"rendered":"https:\/\/swimlane.com\/?page_id=58434"},"modified":"2026-09-25T08:33:31","modified_gmt":"2026-09-25T14:33:31","slug":"divulgacion-de-vulnerabilidades","status":"publish","type":"page","link":"https:\/\/swimlane.com\/es\/vulnerability-disclosure\/","title":{"rendered":"Pol\u00edtica de divulgaci\u00f3n de vulnerabilidades"},"content":{"rendered":"<section class=\"bs-section bs-section-134ba10c0f6b973e9f1f96d79e3262232160f46e bs-section---default bs-section--common-banner-type-one bs-section--brand-banner\"><style>.bs-section.bs-section-134ba10c0f6b973e9f1f96d79e3262232160f46e{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\"bs-column col-sm-12 col-xl-8   bs-column-1234f9aebf6a401b613467a0b3c986d22a185bc9 bs-column---default\">\n<h1 id=\"h-vulnerability-disclosure-policy\" class=\"wp-block-heading has-white-color has-text-color\">Pol\u00edtica de divulgaci\u00f3n de vulnerabilidades<\/h1>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-d52a97b503c7baf4ee8136644541cc020f92f50b bs-section---default bs-section--brand-guide\"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\"bs-column col-sm-12 col-md-10   bs-column-92bc681cfe4e4d82ff6d7d26a56b7b1f12de9445 bs-column---default bs-column--brand-right\">\n<section id=\"logo\" class=\"bs-section bs-section-0e2c223dae3f3cf8c630f79c71b53d1e2f63ccb8 bs-section---default\"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default bs-row--brand-color-specification\">\n<div class=\"bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default\">\n<p class=\"wp-block-paragraph\" id=\"h-\">En Swimlane, nos comprometemos con la seguridad de nuestros productos y servicios. Agradecemos los informes de investigadores de seguridad que identifiquen vulnerabilidades en nuestros sistemas. Esta pol\u00edtica describe c\u00f3mo informar sobre una vulnerabilidad, qu\u00e9 esperar de nosotros y las condiciones bajo las cuales puede realizar investigaciones de seguridad.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">C\u00f3mo denunciar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Env\u00ede su informe a <a href=\"mailto:security@swimlane.com\">security@swimlane.com<\/a>. Se aceptan denuncias an\u00f3nimas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">En el \u00e1mbito de aplicaci\u00f3n<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Swimlane Turbine (implementaciones en nube compartida, nube dedicada y en las instalaciones)<\/li>\n\n\n\n<li>Swimlane 10.x (implementaciones en nube compartida, nube dedicada y en las instalaciones)<\/li>\n\n\n\n<li>API de carriles asociadas a los productos mencionados anteriormente<\/li>\n\n\n\n<li>swimlane.com y todos los subdominios p\u00fablicos de Swimlane<\/li>\n\n\n\n<li>swimlane.app y todos los subdominios regionales de Turbine Cloud (AU1, JP1, SG1, DE1, UK1, US1, CA1, USN)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Fuera de alcance<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Servicios y herramientas de terceros que Swimlane utiliza pero que no posee ni opera.<\/li>\n\n\n\n<li>Cuentas personales y dispositivos de los empleados<\/li>\n\n\n\n<li>Pruebas de seguridad f\u00edsica<\/li>\n\n\n\n<li>Ingenier\u00eda social de los empleados de Swimlane<\/li>\n\n\n\n<li>Vulnerabilidades descubiertas mediante herramientas de escaneo automatizadas sin aprobaci\u00f3n previa por escrito.<\/li>\n\n\n\n<li>Cualquier sistema no mencionado anteriormente<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Actividades prohibidas<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Introducir malware o c\u00f3digo malicioso en cualquier sistema Swimlane.<\/li>\n\n\n\n<li>Copiar, modificar o eliminar datos que no te pertenecen<\/li>\n\n\n\n<li>Realizar cambios no autorizados en los sistemas o servicios de Swimlane.<\/li>\n\n\n\n<li>Acceder repetidamente a los sistemas m\u00e1s all\u00e1 de lo necesario para confirmar la vulnerabilidad.<\/li>\n\n\n\n<li>Realizar ataques de fuerza bruta<\/li>\n\n\n\n<li>Realizar ataques de denegaci\u00f3n de servicio<\/li>\n\n\n\n<li>Ingeniero social Empleados o contratistas de Swimlane<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e9 incluir en su informe<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Descripci\u00f3n de la vulnerabilidad y d\u00f3nde se encontr\u00f3.<\/li>\n\n\n\n<li>Pasos para reproducir o realizar una prueba de concepto.<\/li>\n\n\n\n<li>Su evaluaci\u00f3n del impacto potencial<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Nuestros compromisos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acusaremos recibo de su informe en un plazo de 2 d\u00edas h\u00e1biles.<\/li>\n\n\n\n<li>Realizaremos una evaluaci\u00f3n inicial y le proporcionaremos una actualizaci\u00f3n en un plazo de 5 d\u00edas h\u00e1biles.<\/li>\n\n\n\n<li>Le mantendremos informado mientras trabajamos para resolver el problema.<\/li>\n\n\n\n<li>Le notificaremos cuando se haya resuelto la vulnerabilidad.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Divulgaci\u00f3n coordinada<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por favor, no divulgue p\u00fablicamente los detalles de una vulnerabilidad hasta que hayamos tenido la oportunidad de investigarla y solucionarla. Nuestro plazo predeterminado para la divulgaci\u00f3n coordinada es de 90 d\u00edas a partir de la fecha en que confirmamos la recepci\u00f3n de un informe v\u00e1lido. Colaboraremos con usted para definir el momento de cualquier divulgaci\u00f3n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Puerto seguro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-\">Si usted se esfuerza de buena fe por cumplir con esta pol\u00edtica durante su investigaci\u00f3n de seguridad, Swimlane considerar\u00e1 que su investigaci\u00f3n est\u00e1 autorizada, colaborar\u00e1 con usted para comprender y resolver el problema r\u00e1pidamente y no recomendar\u00e1 ni emprender\u00e1 acciones legales relacionadas con su investigaci\u00f3n. En caso de que un tercero inicie acciones legales en su contra por actividades realizadas de conformidad con esta pol\u00edtica, Swimlane le informar\u00e1 sobre esta autorizaci\u00f3n.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"bs-row row   bs-row---default\">\n<div class=\"bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default\">\n<style>\n    .bs-section--brand-guide {\n        padding: 70px 0;\n    }\n<\/style>\n<\/div>\n<\/div>\n<\/div><\/section>\n<\/div>\n<\/div>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":97,"featured_media":58498,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","learn_more_link":[],"show_popup":false,"disable_iframe":false,"enable_lazy_loading":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","featured_page_list":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-58434","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vulnerability Disclosure Policy - AI Security Automation<\/title>\n<meta name=\"description\" content=\"Swimlane is the largest and fastest-growing pure-play security automation company. 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