{"id":50230,"date":"2025-09-02T13:02:22","date_gmt":"2025-09-02T19:02:22","guid":{"rendered":"https:\/\/swimlane.com\/?post_type=sw_resource&#038;p=50230"},"modified":"2025-12-10T04:07:57","modified_gmt":"2025-12-10T11:07:57","slug":"historia-de-un-cliente-de-bayside","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/","title":{"rendered":"Preguntas y respuestas con un especialista en ciberseguridad de Bayside"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-f49668dca89a07af4c4bed27713f079b6839f643 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-f49668dca89a07af4c4bed27713f079b6839f643{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-3c02e72bbbdd27fbc2206a57dc520373f8b450b2 bs-column---default bs-column--right d-flex flex-column justify-content-end    \"><figure class=\"wp-block-post-featured-image\"><img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Bayside Solutions and Swimlane Q&amp;A banner with speaker name and cybersecurity branding.\" style=\"object-fit:cover;\" srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51.jpg 1120w, https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51-300x178.jpg 300w, https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51-1024x609.jpg 1024w, https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51-768x457.jpg 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" \/><\/figure><\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-6   bs-column-6a13826d98ae006805bf00373c567a95c3c65a9a bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2025-09-02T13:02:22-06:00\">Sep 2, 2025<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">A Q&#038;A with Cybersecurity Specialist at Bayside<\/h1>\n\n\n<div class=\"bs-div bs-div-f106fb945b2c4610a440b9e5b4f63c0c1cbbec02 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/es\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-050e6505c2b06c7ce9ca858e2f56661a365e6ba8 bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-b9d738473a055284b615b4f50be5a383dfe4cc38 bs-column---default     \"><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Email\" class=\"heateor_sss_email\" href=\"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/\" onclick=\"event.preventDefault();window.open('mailto:?subject=' + decodeURIComponent('A%20Q%26A%20with%20Cybersecurity%20Specialist%20at%20Bayside').replace('&', '%26') + '&body=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Fbayside-customer-story%2F', '_blank')\" title=\"Email\" rel=\"noopener\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg\" style=\"background-color:#649a3f;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"-.75 -.5 36 36\"><path d=\"M 5.5 11 h 23 v 1 l -11 6 l -11 -6 v -1 m 0 2 l 11 6 l 11 -6 v 11 h -22 v -11\" stroke-width=\"1\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><a aria-label=\"Twitter\" class=\"heateor_sss_button_twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?text=A%20Q%26A%20with%20Cybersecurity%20Specialist%20at%20Bayside&url=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Fbayside-customer-story%2F\" title=\"Twitter\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_twitter\" style=\"background-color:#55acee;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"-4 -4 39 39\"><path d=\"M28 8.557a9.913 9.913 0 0 1-2.828.775 4.93 4.93 0 0 0 2.166-2.725 9.738 9.738 0 0 1-3.13 1.194 4.92 4.92 0 0 0-3.593-1.55 4.924 4.924 0 0 0-4.794 6.049c-4.09-.21-7.72-2.17-10.15-5.15a4.942 4.942 0 0 0-.665 2.477c0 1.71.87 3.214 2.19 4.1a4.968 4.968 0 0 1-2.23-.616v.06c0 2.39 1.7 4.38 3.952 4.83-.414.115-.85.174-1.297.174-.318 0-.626-.03-.928-.086a4.935 4.935 0 0 0 4.6 3.42 9.893 9.893 0 0 1-6.114 2.107c-.398 0-.79-.023-1.175-.068a13.953 13.953 0 0 0 7.55 2.213c9.056 0 14.01-7.507 14.01-14.013 0-.213-.005-.426-.015-.637.96-.695 1.795-1.56 2.455-2.55z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><a aria-label=\"Facebook\" class=\"heateor_sss_facebook\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Fbayside-customer-story%2F\" title=\"Facebook\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg\" style=\"background-color:#0765FE;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path fill=\"#fff\" d=\"M28 16c0-6.627-5.373-12-12-12S4 9.373 4 16c0 5.628 3.875 10.35 9.101 11.647v-7.98h-2.474V16H13.1v-1.58c0-4.085 1.849-5.978 5.859-5.978.76 0 2.072.15 2.608.298v3.325c-.283-.03-.775-.045-1.386-.045-1.967 0-2.728.745-2.728 2.683V16h3.92l-.673 3.667h-3.247v8.245C23.395 27.195 28 22.135 28 16Z\"><\/path><\/svg><\/span><\/a><a aria-label=\"Linkedin\" class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Fbayside-customer-story%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-5fcbee853797bef68c609dd2715f511e3ead78a3 bs-column---default bs-column--contents     \">\n<p>As a content marketing manager at Swimlane, I don\u2019t often get to work directly with customers, but when I do, there\u2019s nothing better than hearing firsthand how the people on the front lines are using our product and seeing results. We recently had the chance to meet with Mike Pilcher, a Cybersecurity Specialist and Automation Administrator at <a href=\"https:\/\/baysidesolutions.com\/\">Bayside Solutions<\/a>, to learn how they combine human expertise and automation with <a href=\"https:\/\/swimlane.com\/swimlane-turbine\/\">Swimlane Turbine<\/a>, an AI automation platform.<\/p>\n\n\n\n<p><a href=\"https:\/\/baysidesolutions.com\/\">Bayside Solutions<\/a> is a cybersecurity specialist and value-added reseller (VAR), delivering critical security software and tools, with a core focus on phishing email analysis. They provide a unique blend of white-glove service and scalable email threat response through their phishing analysis service, PhishQueue. Pilcher designs and maintains PhishQueue, with a primary focus on building automation that allows analysts to concentrate on what matters most, accurate, threat analysis with a human touch.&nbsp;<\/p>\n\n\n\n<p>Keep reading to hear how Bayside Solutions carved out a specialized niche in security automation. This Q&amp;A-style recap highlights key moments from our conversation. For the full story, check out the complete <a href=\"https:\/\/swimlane.com\/resources\/case-studies\/bayside\/\">case study here<\/a>, or watch the video below for a firsthand look.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Bayside Path to Efficiency: A TAM-Powered Journey\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9E4ki6IPtS8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-the-phishqueue-service-work\">How does the PhishQueue service work?<\/h2>\n\n\n\n<p>PhishQueue handles phishing emails that bypass initial security filters. When users flag a suspicious email, it gets routed to us for human analysis. Every submission receives a personalized response, whether it&#8217;s malicious or safe, we explain what to do next. We also notify the customer&#8217;s security team with a report and purge malicious emails from their environment, all using Swimlane\u2019s automation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-swimlane-support-your-phishqueue-services\">How does Swimlane support your PhishQueue services?<\/h2>\n\n\n\n<p>Swimlane powers our entire PhishQueue workflow. It ingests submissions, performs pre-analysis, and presents enriched data to analysts. Once a verdict is made, automation handles reporting, email notifications, and purges. For some customers, purging used to take 6\u20138 hours manually. Swimlane now manages this in the background, checking every 30 minutes until it is complete, without requiring any analyst involvement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-automation-help-your-team\">How does automation help your team?<\/h2>\n\n\n\n<p>Our analysts should spend time analyzing, not formatting emails or running scripts. We use automation to pre-process messages, extracting URLs, scanning with VirusTotal, and detonating attachments in sandboxes, so analysts have the full context when reviewing. After they make a decision, Swimlane takes over, handling templated responses, customer notifications, and even initiating search-and-purge actions. What used to take 30 minutes now takes five.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-challenges-led-you-to-switch-from-soar-to-swimlane\">What challenges led you to switch from SOAR to Swimlane?<\/h2>\n\n\n\n<p>Our previous SOAR provider was acquired, and not only did costs skyrocket, but the platform also became more challenging to use. It lacked critical features we needed to build and scale automation quickly and effectively. Beyond that, promised features like looping never materialized. With Swimlane, the features we were waiting years for were standard on day one. The flexibility and power of <a href=\"https:\/\/swimlane.com\/platform\/adaptable-playbooks\/\">Turbine Canvas<\/a>, from drag-and-drop playbooks to custom Python scripting, were immediately apparent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-was-the-transition-like-from-your-soar-platform-to-the-swimlane-turbine-ai-automation-platform\">What was the transition like from your SOAR platform to the Swimlane Turbine AI automation platform?<\/h2>\n\n\n\n<p>We had five weeks to transition to Swimlane, right over Thanksgiving and Christmas. I didn\u2019t think we\u2019d make it. But <a href=\"https:\/\/swimlane.com\/services\/technical-account-management\/\">Swimlane\u2019s Technical Account Managers (TAMs)<\/a> were incredible. They felt like part of our team, helping us rebuild two years of automation in weeks. By the time our old license expired, we had a fully functional production environment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-has-your-experience-been-with-swimlane-tams\">How has your experience been with Swimlane TAMs?<\/h2>\n\n\n\n<p>Game-changing. During migration, our TAM worked with us 40 hours a week; they felt like an extension of our team. Even now, we meet multiple times a week. Whether it&#8217;s building a custom widget or solving an urgent issue, they&#8217;ve always been reliable and quick to respond. I often tell them, &#8220;I could do this, but you can do it 5x faster.&#8221;<\/p>\n\n\n\n<p><em>\u201cMigrating years of work in just weeks seemed impossible. But our Swimlane TAM became an extension of our team, working hand in hand, building workflows, getting us fully operational in record time. If I had to describe my TAMs in one word, I would say reliable. They\u2019re always there, whether for proactive guidance or immediate support. They\u2019re our strategic partners, guiding us in building new capabilities and continuously improving. Ultimately, it\u2019s about knowing our system is truly stable and optimized.&#8221;<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mike Pilcher, Cybersecurity Specialist at Bayside Solutions&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-outcomes-have-you-achieved-since-implementing-swimlane\">What outcomes have you achieved since implementing Swimlane?<\/h2>\n\n\n\n<p>Time savings, plain and simple. We process hundreds of emails a day, and automation has significantly reduced manual effort. In fact, approximately 40% of our cases are now fully automated and never reviewed by a human. That gives our analysts time back for deeper analysis and strategic work. For our customers, it means faster responses and mitigation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-would-you-recommend-swimlane\">Would you recommend Swimlane?<\/h2>\n\n\n\n<p>\u201cI recommend Swimlane to my peers because of its incredible automation flexibility. You can go from building playbooks with simple plug-and-play &#8216;Lego blocks&#8217; to 100% custom Python scripts, all within the same playbook. Turbine offers more flexibility than any other SOAR I&#8217;ve used previously.\u201d<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mike Pilcher, Cybersecurity Specialist at Bayside Solutions&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"bs-div bs-div-97def7afb823e3f103b664fbb915262a6e2032e4 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-97def7afb823e3f103b664fbb915262a6e2032e4 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif' class='img-fluid'   alt='Animated GIF showing Swimlane Turbine playbook interface with advanced panel filtering and automated logic search.' title='' data-gif= \"https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif\" \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-2aebcd1b2c11849d7c87d8462be32842b8c42b50 bs-div---default\"><div class=\"bs-div__inner     \">\n<h3 class=\"wp-block-heading\" id=\"h-see-swimlane-turbine-today\">See Swimlane Turbine Today<\/h3>\n\n\n\n<p>Schedule a Swimlane Turbine live demonstration with our experts! Learn how our AI-enabled security automation platform can help you solve the most challenging problems across your entire security organization.<br><\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-e52e6a3adbf9cf51df90640dbdb61fdb3ba7c681\"><style>.bs-pro-button-p-btn-e52e6a3adbf9cf51df90640dbdb61fdb3ba7c681 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/demo\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Request a Demo<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-4ffac197d945e44dadadc9d8f52ba4737135ba21 bs-column---default     \">\n<div class=\"bs-div bs-div-ffc71f24880cf5ca65c4a54e87fb14a656cc562d bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/es\/tag\/customers\/'><span class='tag-content'>Customer<\/span><\/a><a href='https:\/\/swimlane.com\/es\/tag\/mssp\/'><span class='tag-content'>MSSP<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-685a1b01df94aa255c335d03b57561a286e387aa bs-div---default bs-div--related-posts bs-div--right-sticky-related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-resources\">Related Resources<\/h2>\n\n\n\n<div class=\"bs-related-posts bs-related-posts-block---default\"><div class=\"bs-related-posts__container\"><div class=\"bs-related-posts__items\">\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69fb51262648e bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/blog\/abraxas-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h5>A Q&#038;A with Head of Security Solutions at Abraxas<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69fb512627573 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/resources\/datasheets\/swimlane-customer-experience\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h5>The Swimlane Customer Experience<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69fb512628853 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/blog\/ntt-data-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h5>Why NTT DATA Chose Swimlane for Security Automation<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"bs-div bs-div-7a5be0abd58610f08cf9c9d564fee477ee90844a bs-div---default bs-div--blog-inner-single-post\"><div class=\"bs-div__inner     \">\t\t\t\t\t<div class=\"bs-post bs-post-69fb5126298ee bs-single-post---default bs-single-post--home-resources-alt enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/resources\/e-books\/a-buyers-guide-for-modern-security-automation\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/image_2024-06-11_095344781.png' class='img-fluid' alt='' title='image_2024-06-11_095344781'   \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h5>A Buyer&#8217;s Guide for Modern Security Automation<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1 bs-section---default bs-section--newsletter bs-section--common-marketo-form bs-section--common-marketo-form-two-columns  \"><style>.bs-section.bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1{ background-color: #000743;} <\/style><div class=\"container-fluid\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"requestor\">Request a Live Demo<\/h2>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/liitp.svg' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n<script src=\"\/\/pages.swimlane.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1017\"><\/form>\n<script>\n    var embeddedFormId = '05a6905d0187a23e165b2fd995e965fe15cb94f6';\n    var marketoBaseUrl = '\/\/pages.swimlane.com';\n    var munchkinId = '978-QCM-390';\n    var formId = '1017';\n    var responseType = 'redirect';\n    var responseMessage = 'Thank you!';\n    var redirectURL = '';\n    var downloadFileURL = '';\n    var linkOpenType = '_self';\n    var popupVideo = 'url';\n    var popupVideoURL = '';\n    var popupVideoUploadURL = '';\n    MktoForms2.loadForm(marketoBaseUrl, munchkinId, formId, function(form) {\n        form.onSuccess(function(values, followUpUrl) {\n            document.getElementById(\"int_mktoForm_\" + formId).innerHTML = responseMessage;\n                    });\n    });\n<\/script>\n<div class=\"form-submit-note\" id=\"int_mktoForm_1017\"><\/div>\n<!-- Incluing form response options -->\n\n\n\n<script>\n    (function() {\n        \/\/ Please include the email domains you would like to block in this list\n        var invalidDomains = [\"@gmail.\", \"@yahoo.\", \"@hotmail.\", \"@live.\", \"@icloud.\",\"@aol.\", \"@outlook.\", \"@proton.\", \"@mailinator.\"];\n\n\n        MktoForms2.whenReady(function(form) {\n            form.onValidate(function() {\n                var email = form.vals().Email;\n                if (email) {\n                    if (!isEmailGood(email)) {\n                        form.submitable(false);\n                        var emailElem = form.getFormElem().find(\"#Email\");\n                        form.showErrorMessage(\"Must be Business email.\", emailElem);\n                    } else {\n                        form.submitable(true);\n                    }\n                }\n            });\n        });\n\n        function isEmailGood(email) {\n            for (var i = 0; i < invalidDomains.length; i++) {\n                var domain = invalidDomains[i];\n                if (email.indexOf(domain) != -1) {\n                    return false;\n                }\n            }\n            return true;\n        }\n\n\n    })(); \n<\/script>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":50232,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":50235,"learn_more_label":"","image_alt_text":"A Q&A with Cybersecurity Specialist at Bayside ","learn_more_type":"","learn_more_link":[],"show_popup":false,"disable_iframe":false,"enable_lazy_loading":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","featured_page_list":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"tags":[81,230],"resource-type":[67],"resource-topic":[139],"resource-industry":[117],"blog-category":[78],"class_list":["post-50230","sw_resource","type-sw_resource","status-publish","has-post-thumbnail","hentry","tag-customers","tag-mssp","resource-type-blogs","resource-topic-customers","resource-industry-phishing","blog-category-customer-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A Q&amp;A with Cybersecurity Specialist at Bayside<\/title>\n<meta name=\"description\" content=\"Discover how Bayside Solutions uses Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI workflows.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swimlane.com\/es\/blog\/historia-de-un-cliente-de-bayside\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Q&amp;A with Cybersecurity Specialist at Bayside\" \/>\n<meta property=\"og:description\" content=\"Discover how Bayside Solutions uses Swimlane Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI-driven workflows.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/swimlane.com\/es\/blog\/historia-de-un-cliente-de-bayside\/\" \/>\n<meta property=\"og:site_name\" content=\"AI Security Automation\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-10T11:07:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/swimlane.com\/wp-content\/uploads\/AutomationSocialTile-30.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"627\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"A Q&amp;A with Cybersecurity Specialist at Bayside\" \/>\n<meta name=\"twitter:description\" content=\"Discover how Bayside Solutions uses Swimlane Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI-driven workflows.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/swimlane.com\/wp-content\/uploads\/AutomationSocialTile-30.jpg\" \/>\n<meta name=\"twitter:site\" content=\"@swimlane\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/\",\"url\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/\",\"name\":\"A Q&A with Cybersecurity Specialist at Bayside\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/Masthead-51.jpg\",\"datePublished\":\"2025-09-02T19:02:22+00:00\",\"dateModified\":\"2025-12-10T11:07:57+00:00\",\"description\":\"Discover how Bayside Solutions uses Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI workflows.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/#primaryimage\",\"url\":\"https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/Masthead-51.jpg\",\"contentUrl\":\"https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/Masthead-51.jpg\",\"width\":1120,\"height\":666,\"caption\":\"Bayside Solutions and Swimlane Q&A banner with speaker name and cybersecurity branding.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/blog\\\/bayside-customer-story\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/swimlane.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A Q&#038;A with Cybersecurity Specialist at Bayside\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/swimlane.com\\\/es\\\/\",\"name\":\"Low-Code Security Automation & SOAR Platform | Swimlane\",\"description\":\"Agentic AI automation for every security function\",\"publisher\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/swimlane.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#organization\",\"name\":\"Low-Code Security Automation & SOAR Platform | Swimlane\",\"url\":\"https:\\\/\\\/swimlane.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/sw-inline-logo-color-white.svg\",\"contentUrl\":\"https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/sw-inline-logo-color-white.svg\",\"width\":912,\"height\":190,\"caption\":\"Low-Code Security Automation & SOAR Platform | Swimlane\"},\"image\":{\"@id\":\"https:\\\/\\\/swimlane.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/swimlane\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/swimlane\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Preguntas y respuestas con un especialista en ciberseguridad de Bayside","description":"Descubra c\u00f3mo Bayside Solutions utiliza Turbine para impulsar PhishQueue, automatizando la respuesta al phishing y ahorrando horas a los analistas con flujos de trabajo de IA.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/swimlane.com\/es\/blog\/historia-de-un-cliente-de-bayside\/","og_locale":"es_ES","og_type":"article","og_title":"A Q&A with Cybersecurity Specialist at Bayside","og_description":"Discover how Bayside Solutions uses Swimlane Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI-driven workflows.","og_url":"https:\/\/swimlane.com\/es\/blog\/historia-de-un-cliente-de-bayside\/","og_site_name":"AI Security Automation","article_modified_time":"2025-12-10T11:07:57+00:00","og_image":[{"width":1200,"height":627,"url":"https:\/\/swimlane.com\/wp-content\/uploads\/AutomationSocialTile-30.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"A Q&A with Cybersecurity Specialist at Bayside","twitter_description":"Discover how Bayside Solutions uses Swimlane Turbine to power PhishQueue, automating phishing response and saving analysts hours with AI-driven workflows.","twitter_image":"https:\/\/swimlane.com\/wp-content\/uploads\/AutomationSocialTile-30.jpg","twitter_site":"@swimlane","twitter_misc":{"Tiempo de lectura":"5 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/","url":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/","name":"Preguntas y respuestas con un especialista en ciberseguridad de Bayside","isPartOf":{"@id":"https:\/\/swimlane.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/#primaryimage"},"image":{"@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/#primaryimage"},"thumbnailUrl":"https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51.jpg","datePublished":"2025-09-02T19:02:22+00:00","dateModified":"2025-12-10T11:07:57+00:00","description":"Descubra c\u00f3mo Bayside Solutions utiliza Turbine para impulsar PhishQueue, automatizando la respuesta al phishing y ahorrando horas a los analistas con flujos de trabajo de IA.","breadcrumb":{"@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/#primaryimage","url":"https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51.jpg","contentUrl":"https:\/\/swimlane.com\/wp-content\/uploads\/Masthead-51.jpg","width":1120,"height":666,"caption":"Bayside Solutions and Swimlane Q&A banner with speaker name and cybersecurity branding."},{"@type":"BreadcrumbList","@id":"https:\/\/swimlane.com\/es\/blog\/bayside-customer-story\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/swimlane.com\/"},{"@type":"ListItem","position":2,"name":"A Q&#038;A with Cybersecurity Specialist at Bayside"}]},{"@type":"WebSite","@id":"https:\/\/swimlane.com\/es\/#website","url":"https:\/\/swimlane.com\/es\/","name":"Automatizaci\u00f3n de seguridad de c\u00f3digo bajo y plataforma SOAR | Swimlane","description":"Automatizaci\u00f3n de la inteligencia artificial para todas las funciones de seguridad","publisher":{"@id":"https:\/\/swimlane.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/swimlane.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/swimlane.com\/es\/#organization","name":"Automatizaci\u00f3n de seguridad de c\u00f3digo bajo y plataforma SOAR | Swimlane","url":"https:\/\/swimlane.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/swimlane.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/swimlane.com\/wp-content\/uploads\/sw-inline-logo-color-white.svg","contentUrl":"https:\/\/swimlane.com\/wp-content\/uploads\/sw-inline-logo-color-white.svg","width":912,"height":190,"caption":"Low-Code Security Automation & SOAR Platform | Swimlane"},"image":{"@id":"https:\/\/swimlane.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/swimlane","https:\/\/www.linkedin.com\/company\/swimlane\/"]}]}},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/sw_resource\/50230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/sw_resource"}],"about":[{"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/types\/sw_resource"}],"author":[{"embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":0,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/sw_resource\/50230\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/media\/50232"}],"wp:attachment":[{"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/media?parent=50230"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/tags?post=50230"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/resource-type?post=50230"},{"taxonomy":"resource-topic","embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/resource-topic?post=50230"},{"taxonomy":"resource-industry","embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/resource-industry?post=50230"},{"taxonomy":"blog-category","embeddable":true,"href":"https:\/\/swimlane.com\/es\/wp-json\/wp\/v2\/blog-category?post=50230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}