{"id":9457,"date":"2022-05-03T10:00:00","date_gmt":"2022-05-03T16:00:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/fraud-case-management\/"},"modified":"2024-06-26T16:51:45","modified_gmt":"2024-06-26T22:51:45","slug":"gestion-de-casos-de-fraude","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/es\/blog\/fraud-case-management\/","title":{"rendered":"Gesti\u00f3n de casos de fraude: qu\u00e9 es, c\u00f3mo funciona y por qu\u00e9 la necesita"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-f49668dca89a07af4c4bed27713f079b6839f643 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-f49668dca89a07af4c4bed27713f079b6839f643{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-3c02e72bbbdd27fbc2206a57dc520373f8b450b2 bs-column---default bs-column--right d-flex flex-column justify-content-end    \"><figure class=\"wp-block-post-featured-image\"><img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/Fraud_case_mgt.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Cyber threat investigation showing attacker activity analysis and digital forensics during incident response\" style=\"object-fit:cover;\" srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/Fraud_case_mgt.png 1120w, https:\/\/swimlane.com\/wp-content\/uploads\/Fraud_case_mgt-300x182.png 300w, https:\/\/swimlane.com\/wp-content\/uploads\/Fraud_case_mgt-1024x621.png 1024w, https:\/\/swimlane.com\/wp-content\/uploads\/Fraud_case_mgt-768x466.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" \/><\/figure><\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-6   bs-column-6a13826d98ae006805bf00373c567a95c3c65a9a bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2022-05-03T10:00:00-06:00\">May 3, 2022<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">Fraud Case Management: What It Is, How It Works, &#038; Why You Need It<\/h1>\n\n\n<div class=\"bs-div bs-div-f106fb945b2c4610a440b9e5b4f63c0c1cbbec02 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/es\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n\n\n<section 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href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Ffraud-case-management%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-5fcbee853797bef68c609dd2715f511e3ead78a3 bs-column---default bs-column--contents     \">\n<h2>Equip your security operations team to triage threats beyond the SOC with Swimlane.<\/h2>\n<p dir=\"ltr\">As fraud becomes more complex\u2013 and unfortunately, more common \u2013 it\u2019s no longer enough for your cyber fraud task force to simply gather details about a single case. They must be able to look at overall patterns within their data to understand what\u2019s happening across your organization. Otherwise, the cost of fraud threats quickly adds up. In the past 12 months, $42 billion has been lost to fraud (<a href=\"https:\/\/www.pwc.com\/gx\/en\/services\/forensics\/economic-crime-survey.html\" target=\"_blank\" rel=\"noopener\">PwC<\/a>).<\/p>\n<p dir=\"ltr\">Fraud case management enables teams to scale their investigations by collecting all of their fraud details in one place\u2014making it easy to analyze, share insights, and track the status of each case.<\/p>\n<h3><strong>What is Fraud Case Management?<\/strong><\/h3>\n<p dir=\"ltr\">First, let&#8217;s start with a definition: fraud case management is a process that ensures investigations are conducted quickly, efficiently, and collaboratively. Fraud case management software refers to specially designed software that&#8217;s used to prevent, manage and investigate fraudulent activity. Because of the complexities surrounding fraud, it&#8217;s important for the different teams involved to stay on the same page during an investigation.<\/p>\n<p dir=\"ltr\">Fraud cases are often more complicated and costly than other types of investigations. They tend to involve more parties\u2014internal investigators, legal counsel, law enforcement officials\u2014and they can take place across a multitude of business tools and software. This makes organization and collaboration key to a successful outcome.<\/p>\n<p dir=\"ltr\">Fraud case management helps teams keep tabs on all the moving parts of an investigation. It allows users to securely collect and store data from various sources\u2014like emails, reports, and documents\u2014and share that information across departments. These features help fraud teams streamline their processes and reduce time spent on manual tasks like emailing multiple stakeholders or searching through hard drives for relevant evidence.<\/p>\n<p dir=\"ltr\">71% of companies expect to experience fraud in the next 12 months (<a href=\"https:\/\/assets.kpmg\/content\/dam\/kpmg\/xx\/pdf\/2022\/01\/fraud-survey.pdf\" target=\"_blank\" rel=\"noopener\">KPMG<\/a>). Thankfully, fraud case management software can benefit businesses of all sizes. One of its most significant perks is the ability to pull in information from various sources and analyze them together. For example, if a team member uncovers pertinent information from emails sent by an employee suspected of fraud, they can upload them into the case management system for documentation.<\/p>\n<h3>How Swimlane Fraud Case Management Works<\/h3>\n<p dir=\"ltr\">Low-code security automation solutions, like Swimlane, streamline the <a href=\"https:\/\/swimlane.com\/solutions\/use-cases\/fraud-investigation-and-response\">fraud investigation process<\/a> with automated data collection, monitoring, and reporting. This frees up security analysts\u2019 time so that they can strategically address complex, higher-level fraud. Specifically, Swimlane\u2019s fraud case management capabilities help your security operations team in three major ways:<\/p>\n<h4>Connects Disjointed Tech Stacks<\/h4>\n<p dir=\"ltr\">Swimlane automates the collection of fraud-related data across disparate security tools. Flexible architecture makes it easy for Swimlane to integrate with anything and automate any security workflow, even beyond the SOC.<\/p>\n<h4>A System of Record for Security<\/h4>\n<p dir=\"ltr\">As evidence is pulled across your tech stack, Swimlane organizes this data with its case management capabilities, becoming a system of record for security \u2013 both in and out of the SOC. Having easy to access evidence streamlines investigation and compliance efforts for your fraud and security teams.<\/p>\n<h4>Real-time Access to Cases<\/h4>\n<p>Swimlane\u2019s robust case management provides immediate access to fraud-related details so that your team can investigate and respond in real-time, reducing mean-time-to-resolve (MTTR). There\u2019s no need to wait for updates or lengthy data collection, your team can view activity and evidence immediately.<\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/www.youtube.com\/watch?v=d6lnT2b0QZc&amp;t=1s\" target=\"_blank\" rel=\"noopener\">Watch how Swimlane can automate incident response for fraud and credential leakage.<\/a><\/p>\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/d6lnT2b0QZc\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n<h3>How it Helps You<\/h3>\n<p dir=\"ltr\">Mundane, repetitive tasks take up too much time for SecOps teams. Swimlane\u2019s fraud case management automates these tasks so that investigators can spend more time investigating and less time performing admin functions. Fully-automated reporting across your security tools allows analysts to quickly identify potential fraud and triage threats before they grow.<\/p>\n<p dir=\"ltr\">Low-code security automation enables security teams to speed up investigation and response times. When your team is firing on all cylinders, <a href=\"https:\/\/swimlane.com\/blog\/soar-security-metrics\">security metrics<\/a> speak for themselves \u2013 faster MMTD and MTTR, improved dwell time, and higher preparedness levels all work to highlight the value of your organization\u2019s security investments.<\/p>\n<p dir=\"ltr\">Ready to empower your security team with fraud case management? <a href=\"https:\/\/swimlane.com\/demo\">Book a demo<\/a> to see Swimlane in action.<\/p>\n<\/p>\n<p dir=\"ltr\">\n\n\n\n<div class=\"bs-div bs-div-f5a3c194c12320bc7b38bb2cbd25ce80149a2017 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-f5a3c194c12320bc7b38bb2cbd25ce80149a2017 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Screenshot-2024-06-26-at-4.51.11\u202fPM.png' class='img-fluid'   alt='Technical dashboard preview displaying automated incident response metrics and real-time security telemetry.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-2aebcd1b2c11849d7c87d8462be32842b8c42b50 bs-div---default\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-state-of-security-for-financial-services\">State of Security for Financial Services<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color\">Download the full research report now to have increased visibility on the unique financial services threat landscape<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-c9c5dba7571f95a4224169a5100f91cf4a6f803b\"><style>.bs-pro-button-p-btn-c9c5dba7571f95a4224169a5100f91cf4a6f803b .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/reports\/state-of-cyber-security-for-financial-services\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Download the Report<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-4ffac197d945e44dadadc9d8f52ba4737135ba21 bs-column---default     \">\n<div class=\"bs-div bs-div-ffc71f24880cf5ca65c4a54e87fb14a656cc562d bs-div---default bs-div--tags\"><div 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       <span>May 12, 2025<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Vulnerability Management Automation: Here\u2019s Why You Need it<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69da3f876aa43 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/swimlane-kount-integration-fraud-prevention-risk-management\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>Mar 23, 2023<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Swimlane and Kount: Fraud Prevention, Risk Management and Big Banking 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