{"id":9872,"date":"2017-04-06T15:12:00","date_gmt":"2017-04-06T21:12:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/security-operations-efficiency\/"},"modified":"2023-03-16T14:05:03","modified_gmt":"2023-03-16T20:05:03","slug":"eficiencia-de-las-operaciones-de-seguridad","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/es\/blog\/security-operations-efficiency\/","title":{"rendered":"Eficiencia en las operaciones de seguridad: aproveche al m\u00e1ximo su personal actual"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-f49668dca89a07af4c4bed27713f079b6839f643 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-f49668dca89a07af4c4bed27713f079b6839f643{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-3c02e72bbbdd27fbc2206a57dc520373f8b450b2 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bs-column-6a13826d98ae006805bf00373c567a95c3c65a9a bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2017-04-06T15:12:00-06:00\">Abr 6, 2017<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">Security operations efficiency: Do more with your existing staff<\/h1>\n\n\n<div class=\"bs-div bs-div-f106fb945b2c4610a440b9e5b4f63c0c1cbbec02 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/es\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">4 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-050e6505c2b06c7ce9ca858e2f56661a365e6ba8 bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-b9d738473a055284b615b4f50be5a383dfe4cc38 bs-column---default     \"><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/swimlane.com\/es\/blog\/security-operations-efficiency\/'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Email\" class=\"heateor_sss_email\" href=\"https:\/\/swimlane.com\/es\/blog\/security-operations-efficiency\/\" onclick=\"event.preventDefault();window.open('mailto:?subject=' + 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class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fes%2Fblog%2Fsecurity-operations-efficiency%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-5fcbee853797bef68c609dd2715f511e3ead78a3 bs-column---default bs-column--contents     \">\n<h2 class=\"wp-block-heading\" id=\"h-\">&nbsp;<\/h2>\n\n\n\n<p>Assembly line workers at the Ford Motor company apply Frederick Taylor&#8217;s &#8220;Scientific Management&#8221; principles on an auto assembly line.<\/p>\n\n\n\n<p>You\u2019re thinking like Frederick Taylor, aren\u2019t you? \u201cWait a minute,\u201d you protest. &#8220;Who, what?&#8221; The name may not ring a bell but his thought process, which made its debut in 1909 is probably having more of an impact on your IT security team than you realize.<\/p>\n\n\n\n<p>Taylor was the father of \u201cscientific management,\u201d which posited that there was one \u201cright way\u201d to perform a task. Henry Ford, the father of mass production, was one of his biggest fans.<\/p>\n\n\n\n<p>\u201cTaylorism\u201d was the precursor of today\u2019s business process modeling techniques. It involved in-depth studies of motion and time, where men with stopwatches would observe workers performing tasks. After a scientific analysis, the \u201ctime study man\u201d would recommend the correct procedure, never to be altered. For better or worse, we\u2019re still living in Taylor\u2019s world.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-it-security-workflows\">IT security workflows<\/h3>\n\n\n\n<p>IT security workflows (another term that has its roots in Taylorism) are based on the idea that each step in a process should take a specific amount of time. In alert management, for example, there needs to be a few minutes to assess the threat, a minute to open a ticket, a minute to send an email and so forth. The more steps there are, the more time it takes. If assessing a threat takes five minutes, a team member can do approximately 12 per hour. If you have 1,000 threats a day, you will need about 84 person-hours per day to take care of them (i.e. a team of 10 working full time).<\/p>\n\n\n\n<p>If you have 10,000 threats a day, like many large organization do, you are going to have to ignore a lot of them because even if you have the budget to hire a staff of 100 security operations personnel, the chances are you can\u2019t hire and retain 100 qualified employees. In fact, according to a 2015 analysis of Bureau of Labor statistics by the Peninsula Press, there are currently <a href=\"http:\/\/peninsulapress.com\/2015\/03\/31\/cybersecurity-jobs-growth\/\" target=\"_blank\" rel=\"noreferrer noopener\">over 209,000 unfilled cybersecurity positions in the U.S.<\/a> alone. The answer to more security alerts cannot always be to add more staff.<\/p>\n\n\n\n<p>Security operations efficiency is an appropriate approach to Taylorism &#8211; but with some limits. A process can only be performed a certain number of times in a given period. In the current era, we\u2019ve updated Taylor\u2019s concepts with phrases borrowed from tech, like \u201cI have bandwidth,\u201d or \u201cI\u2019m running out of cycles.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-incident-response-for-manual-tedious-tasks\">Automated incident response for manual, tedious tasks<\/h3>\n\n\n\n<p><a href=\"https:\/\/swimlane.com\/solutions\/security-automation-and-orchestration\/automated-incident-response\/\">Automated incident response<\/a> and <a href=\"https:\/\/swimlane.com\/solutions\/security-automation-and-orchestration\/security-orchestration\/\">security orchestration<\/a> can radically improve the efficiency of your security operations team by automating otherwise tedious and time-consuming security management tasks and centralizing the data from disparate tools to allow your staff to quickly make informed decisions when needed. Now, the security team is able define and model its alert response processes within the software and automate them.<\/p>\n\n\n\n<p>With automated incident response, your security operations team can automatically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>programmatically open and close tickets<\/li>\n\n\n\n<li>send emails to key stakeholders<\/li>\n\n\n\n<li>process suspicious email attachments for analysis<\/li>\n\n\n\n<li>automatically execute a remediation plan and\/or flag an incident for additional review<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><th>&nbsp;<\/th><th>As Is<\/th><th>With Automation<\/th><\/tr><tr><th>Time to process alert (Hours)<\/th><td>0.1<\/td><td>0.01<\/td><\/tr><tr><th>Alerts processed per person\/shift<\/th><td>80<\/td><td>800<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>This is great news for security managers. As the simple table shows, if the time to process an alert can be sped up from .1 hours to .01 hours with automated incident response and security orchestration, the alert processing capacity of the IT security staffer grows tenfold. Now, security operations efficiency is improved and a team of 10 can handle 8,000 alerts a day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-better-threat-assessments-through-context-and-focus\">Better threat assessments through context and focus<\/h3>\n\n\n\n<p>Automating incident response helps you get more out of your team, at least according to the raw numbers. Frederick Taylor would be proud of the raw 10X efficiency gains. However, being purely Tayloristic about threat management ignores the mental strain of overseeing the process.<\/p>\n\n\n\n<p>Under a manual alert management process, the mental strain overhead is immense. Security alert processing is not linear. Incidents stop and start. People get consulted and make changes to tickets over time. The number of details and work tracks the IT staffer has to mentally track can explode. If someone is following 100 alerts, each of which has 5 processing steps and, for the sake of argument, three stakeholders with input, and that\u2019s 1,500 details to stay up on.<\/p>\n\n\n\n<p>Even with security automation, the mental overhead challenge still exists. If each of your staff now manages 800 alerts a day but lacks an effective way of visualizing what\u2019s going on or tracking follow up process steps, they will get confused, stressed out and make bad decisions using incomplete or wrong data. That\u2019s not good.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-introducing-swimlane-for-automated-incident-response\">Introducing Swimlane for automated incident response<\/h3>\n\n\n\n<p>Swimlane centralizes security operations activities with its <a href=\"https:\/\/swimlane.com\/solutions\/security-automation-and-orchestration\/\">security automation and orchestration<\/a> solution. Swimlane tracks all enterprise security tasks and integrates with all your disparate security applications to present a holistic view of your entire security situation. It provides centralized access to cases, reports, dashboards and metrics for both individuals and teams. This centralization and visual modeling gives security staffers the ability to oversee large numbers of alerts with all the contextual information they need to make good decisions&#8211; all in a single pane.<\/p>\n\n\n\n<p>What\u2019s more, Swimlane allows for centralize orchestration of all your remediation tools, responses and reporting. Working with Swimlane, the security team can speed up its pace of threat response without being overwhelmed.<\/p>\n\n\n\n<p>Swimlane is the centralized automated incident response and security orchestration solution with an intuitive visual interface, and flexible advanced integration that keeps the alert management process highly automated even when it frequently changes. Improve your security operations efficiency with Swimlane and ensure that no alert gets left behind.<\/p>\n\n\n\n<p>To see if security automation and orchestration would be helpful to your organization, contact us at 1.844.SWIMLANE or <a href=\"https:\/\/swimlane.com\/demo\">schedule a demo<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-4ffac197d945e44dadadc9d8f52ba4737135ba21 bs-column---default     \">\n<div class=\"bs-div bs-div-ffc71f24880cf5ca65c4a54e87fb14a656cc562d bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/es\/tag\/soar\/'><span class='tag-content'>SOAR<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-69c461f15bb5fa3fc09d1aa73a0e5865005218ff bs-div---default bs-div--related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-posts\">Related Posts<\/h2>\n\n\n\n<div class=\"bs-related-posts bs-related-posts-block---default\"><div class=\"bs-related-posts__container\"><div class=\"bs-related-posts__items\">\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69e122b76dbee bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/blog\/how-to-get-more-out-of-existing-cyber-security-tools\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>Ago 19, 2015<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>How to get more out of existing cybersecurity tools instead of replacing them<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69e122b76f271 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/es\/blog\/too-many-siem-alerts-use-sao\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>May 22, 2017<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Are too many SIEM alerts overwhelming your staff? 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