{"id":383,"date":"2022-11-11T13:31:15","date_gmt":"2022-11-11T13:31:15","guid":{"rendered":"https:\/\/swimlane.com\/?page_id=383"},"modified":"2025-09-11T12:47:28","modified_gmt":"2025-09-11T18:47:28","slug":"succes-client","status":"publish","type":"page","link":"https:\/\/swimlane.com\/fr\/services\/customer-success\/","title":{"rendered":"Succ\u00e8s client"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-c5d2ab4e843935435bda6d619d73e6b1f5926e34 bs-section---default bs-section--common-banner-type-two bs-section--industry-type-header  \"><style>.bs-section.bs-section-c5d2ab4e843935435bda6d619d73e6b1f5926e34{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12  col-xl-0 col-md-0 col-lg-7   bs-column-64fead420c9f230ec5e524e642e88fa88b28d681 bs-column---default     \">\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-your-journey-to-accelerated-ai-automation-outcomes\">Your Journey to Accelerated AI Automation Outcomes<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color\">We don&#8217;t do slow starts or broken promises. From initial conversations through onboarding, implementation, adoption, and renewal, every step of the Swimlane customer experience is designed to move quickly and align with your goals, delivering real results.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-249b23847782b44fcb9fac4b75356a94bfd43d0c\"><style>.bs-pro-button-p-btn-249b23847782b44fcb9fac4b75356a94bfd43d0c .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/contact-m\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Contact Us<\/a><\/span>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-xl-0 col-md-0 col-lg-5   bs-column-f63665b5eebcc9a351aa5fc541419da6d70c9785 bs-column---default     \"><div class=\"bs-lottie-animator bs-lottie-animator---default\" id=\"lottie-d1a0eeb6-6458-4680-8a97-c1811ecc64cf\" data-settings=\"{&quot;desktop&quot;:{&quot;settings&quot;:{&quot;animateViewPort&quot;:1,&quot;direction&quot;:1,&quot;delay&quot;:0,&quot;loop&quot;:false,&quot;fileName&quot;:&quot;About_lines1.json&quot;,&quot;mouseOutAction&quot;:&quot;none&quot;,&quot;numberOfLoops&quot;:0,&quot;playSpeed&quot;:1,&quot;path&quot;:&quot;https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/About_lines1.json&quot;,&quot;scrollRelativeTo&quot;:&quot;withinSection&quot;,&quot;trigger&quot;:false,&quot;triggerMethod&quot;:&quot;pageHover&quot;,&quot;oneTimePlay&quot;:true}},&quot;mobile&quot;:{&quot;breakpoint&quot;:576,&quot;settings&quot;:{&quot;animateViewPort&quot;:1,&quot;direction&quot;:1,&quot;delay&quot;:0,&quot;loop&quot;:false,&quot;fileName&quot;:&quot;Why_join_lines.json&quot;,&quot;mouseOutAction&quot;:&quot;none&quot;,&quot;numberOfLoops&quot;:0,&quot;playSpeed&quot;:1,&quot;path&quot;:&quot;https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/2022\\\/12\\\/Why_join_lines.json&quot;,&quot;scrollRelativeTo&quot;:&quot;withinSection&quot;,&quot;trigger&quot;:false,&quot;triggerMethod&quot;:&quot;pageHover&quot;,&quot;oneTimePlay&quot;:true}}}\"><\/div>\n\n\n<div class=\"bs-div bs-div-91103da672f431009115c2b4dd3e89284290a37b bs-div---default\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            <source srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/federal-1.png\" media=\"(max-width:575px)\">\n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/CXs.png' class='img-fluid'   alt='Swimlane Cheers; Swimlane showing leadership at conference' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-685b36c33bd940bd5a5e48002ccf77afb354d8d5 bs-section---default bs-section--customers-counter bs-section--industry-counter  \"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-4   bs-column-97028265a82998b376c54c29f981f71e5e6c9e21 bs-column---default     \">\n<div class=\"bs-div bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e bs-div---default\"><style>.bs-div.bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e{ background-color: #fff;} <\/style><div class=\"bs-div__inner     \">\n<div class=\"bs-counter bs-counter---default bs-counter--gradient-title bs-counter--customers-counter bs-counter--counter-space\"><div class=\"bs-counter__container\"><div class=\"bs-counter__title\"><h2>Downtime Migration<\/h2><\/div><div class=\"bs-counter__wrapper\"><div class=\"bs-counter__count\"><span data-counterup=\"true\" data-options=\"{&quot;startVal&quot;:0,&quot;endVal&quot;:0,&quot;decimalPlaces&quot;:0,&quot;duration&quot;:2,&quot;separator&quot;:&quot;,&quot;}\">0<\/span><\/div><\/div><div class=\"bs-counter__summary\"><p>We\u2019ll help you migrate from SOAR to Swimlane Turbine with zero downtime.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-md-4   bs-column-97028265a82998b376c54c29f981f71e5e6c9e21 bs-column---default     \">\n<div class=\"bs-div bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e bs-div---default\"><style>.bs-div.bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e{ background-color: #fff;} <\/style><div class=\"bs-div__inner     \">\n<div class=\"bs-counter bs-counter---default bs-counter--gradient-title bs-counter--customers-counter bs-counter--counter-space\"><div class=\"bs-counter__container\"><div class=\"bs-counter__title\"><h2>Week Implementation<\/h2><\/div><div class=\"bs-counter__wrapper\"><div class=\"bs-counter__count\"><span data-counterup=\"true\" data-options=\"{&quot;startVal&quot;:0,&quot;endVal&quot;:1,&quot;decimalPlaces&quot;:0,&quot;duration&quot;:2,&quot;separator&quot;:&quot;,&quot;}\">1<\/span><\/div><\/div><div class=\"bs-counter__summary\"><p>Maintain the momentum from your proof of concept and begin implementation by week 1.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-md-4   bs-column-97028265a82998b376c54c29f981f71e5e6c9e21 bs-column---default     \">\n<div class=\"bs-div bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e bs-div---default\"><style>.bs-div.bs-div-95ba379abca5bffd3b70bfc88e628b4b692dd43e{ background-color: #fff;} <\/style><div class=\"bs-div__inner     \">\n<div class=\"bs-counter bs-counter---default bs-counter--gradient-title bs-counter--customers-counter\"><div class=\"bs-counter__container\"><div class=\"bs-counter__title\"><h2>Time to Value <\/h2><\/div><div class=\"bs-counter__wrapper\"><div class=\"bs-counter__count\"><span data-counterup=\"true\" data-options=\"{&quot;startVal&quot;:0,&quot;endVal&quot;:2,&quot;decimalPlaces&quot;:0,&quot;duration&quot;:2,&quot;separator&quot;:&quot;,&quot;}\">2<\/span><\/div><\/div><div class=\"bs-counter__summary\"><p>Automate essential SOC processes, including phishing, alert management, and incident response in 2-4 weeks.<\/p><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-9d216d3c28d1885e285eace6b85a7e5762303cec bs-section---default bs-section--content-blocks  \"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-437f2b6cd72954d800533654234c93cfc6efe473 bs-column---default bs-column--header     \">\n<div style=\"height:77px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-meet-your-swimlane-success-team\">Meet Your Swimlane Success Team<\/h2>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n<div class=\"bs-blurb bs-blurb---default \"><a href=\"https:\/\/swimlane.com\/resources\/datasheets\/swimlane-customer-experience\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-blurb__trigger\"><div class=\"bs-blurb__container\"><div class=\"bs-blurb__image\"><figure><picture><img decoding=\"async\" class=\"none img-fluid\" loading=\"lazy\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/messages-people-person-bubble-1-1.svg\" alt=\"\"\/><\/picture><\/figure><\/div><div class=\"bs-blurb__title\"><h3>Customer Success Management<\/h3><\/div><div class=\"bs-blurb__description\"><p>A CSM is your strategic partner dedicated to helping you achieve your business goals and ensure long term success.<\/p><\/div><div class=\"bs-blurb__read-more  \"><span>Learn More<\/span><\/div><\/div><\/a><\/div>\n\n\n\n<div class=\"bs-blurb bs-blurb---default \"><a href=\"https:\/\/swimlane.com\/services\/technical-account-management\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-blurb__trigger\"><div class=\"bs-blurb__container\"><div class=\"bs-blurb__image\"><figure><picture><img decoding=\"async\" class=\"none img-fluid\" loading=\"lazy\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/Group-1073713868-1.svg\" alt=\"\"\/><\/picture><\/figure><\/div><div class=\"bs-blurb__title\"><h3>Technical Account Management<\/h3><\/div><div class=\"bs-blurb__description\"><p>A TAM is a designated technical resource who will help you eliminate onboarding delays, shorten time-to-value, and minimize tech debt.<\/p><\/div><div class=\"bs-blurb__read-more  \"><span>Learn More<\/span><\/div><\/div><\/a><\/div>\n\n\n\n<div class=\"bs-blurb bs-blurb---default \"><a href=\"https:\/\/swimlane.com\/services\/professional-services\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-blurb__trigger\"><div class=\"bs-blurb__container\"><div class=\"bs-blurb__image\"><figure><picture><img decoding=\"async\" class=\"none img-fluid\" loading=\"lazy\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/maze-strategy-1-1-1.svg\" alt=\"\"\/><\/picture><\/figure><\/div><div class=\"bs-blurb__title\"><h3>Professional Services<\/h3><\/div><div class=\"bs-blurb__description\"><p>The Swimlane PS team is are hands-on expert who will help you ensure a smooth and scalable deployment that\u2019s tailored to your environment and use cases.<\/p><\/div><div class=\"bs-blurb__read-more  \"><span>Learn More<\/span><\/div><\/div><\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-0dc49b5bcec0dc509d3230767c343de6af3e5de7 bs-section---default bs-section--about-our-history  \"><style>.bs-section.bs-section-0dc49b5bcec0dc509d3230767c343de6af3e5de7{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-044f18779a1d21b2f51d7e87b29a89cc\" id=\"h-your-path-to-automation-success\">Your Path to Automation Success<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-c0add931395b8c65eaba7e8bc43bee55\">We\u2019ve been helping security teams mature their SOC automation for the past decade and have the Swimlane customer experience down to a science. Here\u2019s what you can expect when working with us!<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-5f6574ebb29ac8d58ab608d2aff5b1bbe4f96332 bs-column---default     \"><div class=\"bs-posts bs-post-block--about-history enable\"\n>\n\t\t<div class=\"bs-posts__container\">\n\t\t<!--Featured posts grid-->\n\n<!--Normal posts grid-->\n<div class='bs-posts__normal'>\n\t\t<div id=\"bs-posts__normal-grid-base_2_post_blocks_69d00b1a8a622\" class='bs-posts__normal-grid bs-posts__normal-grid-base_2_post_blocks_69d00b1a8a622'>\n\t\t<div class='bs-posts__normal-row row'>\n\t\t\t            <div class=\"bs-post sw_history col-12 col-sm-12 col-md-12 col-lg-12 col-xl-12\">\n            \n\n<div class=\"bs-post__container bs-post__container--no-image \"\n    >\n    <div class=\"bs-post__inner\">\n    <div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h3>#1 Establish AI automation goals<\/h3>\n    <\/div>\n    <div class=\"bs-post__description\">\n        <p>We will help you define your use cases, identify potential challenges, set expectations, and establish success criteria for AI automation.<\/p>\n    <\/div>\n<\/div>    <\/div>\n<\/div>\n                                   <\/div>\n            <div class=\"bs-post sw_history col-12 col-sm-12 col-md-12 col-lg-12 col-xl-12\">\n            \n\n<div class=\"bs-post__container bs-post__container--no-image \"\n    >\n    <div class=\"bs-post__inner\">\n    <div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h3>#2 Test drive your top use cases<\/h3>\n    <\/div>\n    <div class=\"bs-post__description\">\n        <p>Run your use cases through a real-time proof-of-value process and demonstrate meaningful results quickly.<\/p>\n    <\/div>\n<\/div>    <\/div>\n<\/div>\n                                   <\/div>\n            <div class=\"bs-post sw_history col-12 col-sm-12 col-md-12 col-lg-12 col-xl-12\">\n            \n\n<div class=\"bs-post__container bs-post__container--no-image \"\n    >\n    <div class=\"bs-post__inner\">\n    <div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h3>#3 Get a custom automation blueprint<\/h3>\n    <\/div>\n    <div class=\"bs-post__description\">\n        <p>We will create a tailored architecture data flow diagram and project plan that is customized for your environment and priorities.<\/p>\n    <\/div>\n<\/div>    <\/div>\n<\/div>\n                                   <\/div>\n            <div class=\"bs-post sw_history col-12 col-sm-12 col-md-12 col-lg-12 col-xl-12\">\n            \n\n<div class=\"bs-post__container bs-post__container--no-image \"\n    >\n    <div class=\"bs-post__inner\">\n    <div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h3>#4 Experience a quick and seamless implementation<\/h3>\n    <\/div>\n    <div class=\"bs-post__description\">\n        <p>Kick-off implementation with clear expectations, recurring check-ins, and instant value\u2014no 4-6 week waiting period.<\/p>\n    <\/div>\n<\/div>    <\/div>\n<\/div>\n                                   <\/div>\n            <div class=\"bs-post sw_history col-12 col-sm-12 col-md-12 col-lg-12 col-xl-12\">\n            \n\n<div class=\"bs-post__container bs-post__container--no-image \"\n    >\n    <div class=\"bs-post__inner\">\n    <div class=\"bs-post__details\">    <div class=\"bs-post__title\">\n        <h3>#5 Introduce new use cases and users<\/h3>\n    <\/div>\n    <div class=\"bs-post__description\">\n        <p>Explore new use cases, expand automation to new security functions, and gain continuous support to maximize your long-term success.<\/p>\n    <\/div>\n<\/div>    <\/div>\n<\/div>\n                                   <\/div>\n    \n\t\t<\/div>\n\t\t<div class=\"bs-post-loading\"><\/div>\n\t<\/div>\n<\/div>\n\n<!--Pagination-->\n\t<div class=\"bs-posts__pagination\">\n\t\t\t<\/div>\n<script>\n\tvar 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class=\"slick-slide-wrapper\" >\n\t\t\t\t\n\n<div class=\"bs-div bs-div-d3525b9ad498f8764f9e039c2bd561d1959aed18 bs-div---default bs-div--left\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Watanakij.jpeg' class='img-fluid'   alt='Professional SecOps consultant portrait representing corporate authority and cybersecurity expert guidance.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c bs-div---default bs-div--right\"><style>.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-bg.png); background-position: center center;\n    background-size: cover;} @media only screen and (max-width: 1280px) {.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}@media only screen and (max-width: 575px) {.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}<\/style><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/rvconnexlogo.svg' class='img-fluid'   alt='RV Connex logo: A red triangular wordmark representing the aerospace and defense cybersecurity entity.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-fbb78b887198cd909a1c6b39ec7a8acda89e2bef bs-div---default\"><div class=\"bs-div__inner     \">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Swimlane people are very supportive and anyone who uses this product will not be disappointed. The team is very knowledgeable and they will help you get the results you want. For anyone considering a security automation platform, consider Swimlane first.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-8592dc7f88b7b9e5f5b9d1fc8a9b7bae371a414c\"><style>.bs-pro-button-p-btn-8592dc7f88b7b9e5f5b9d1fc8a9b7bae371a414c .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/case-studies\/rv-connex\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Read Case Study<\/a><\/span>\n<cite><strong>Tanajak Watanakij<br><\/strong>Vice President of Cybersecurity and <br>Chief Information Security Officer (CISO)<br>RV Connex<\/cite><\/blockquote>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/quote-icon.png' class='img-fluid'   alt='Client testimonial symbol representing industry peer endorsements and verified customer success stories.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<\/div>\t\t\t<div class=\"slick-slide-wrapper\" >\n\t\t\t\t\n\n<div class=\"bs-div bs-div-d3525b9ad498f8764f9e039c2bd561d1959aed18 bs-div---default bs-div--left\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/mueller_christoph_abraxas_2024.jpg' class='img-fluid'   alt='Christoph Mueller of Abraxas featured in customer story on security automation transformation' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c bs-div---default bs-div--right\"><style>.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-bg.png); background-position: center center;\n    background-size: cover;} @media only screen and (max-width: 1280px) {.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}@media only screen and (max-width: 575px) {.bs-div.bs-div-41eba7f6f630af277b8fa473afc0d468f262cb8c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}<\/style><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/abraxas_logo.png' class='img-fluid'   alt='Abraxas company logo representing enterprise IT and cybersecurity services partner' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-fbb78b887198cd909a1c6b39ec7a8acda89e2bef bs-div---default\"><div class=\"bs-div__inner     \">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cI would recommend Swimlane to my peers because not only is the automation platform very good and flexible, but also because Swimlane as a company really cares about their customers. They have outstanding support and help you with problems. They have a lot of knowledge and experience, so you can get things done very fast.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-de9c7703f925377fee99151e7bb9402600fbf654\"><style>.bs-pro-button-p-btn-de9c7703f925377fee99151e7bb9402600fbf654 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/case-studies\/abraxas\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Read Case Study<\/a><\/span>\n<cite><strong>Christoph M\u00fcller<\/strong><br>Head of Security Solutions <br>Abraxas&nbsp;<br><\/cite><\/blockquote>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/quote-icon.png' class='img-fluid'   alt='Client testimonial symbol representing industry peer endorsements and verified customer success stories.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<\/div>\t\t\t<div class=\"slick-slide-wrapper\" >\n\t\t\t\t\n\n<div class=\"bs-div bs-div-d3525b9ad498f8764f9e039c2bd561d1959aed18 bs-div---default bs-div--left\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/PerrinRob2.png' class='img-fluid'   alt='Remote SecOps collaboration imagery representing virtual consultation and home-office security operations.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-4595ba807a38dc5119af7972d772adb85653d76c bs-div---default bs-div--right\"><style>.bs-div.bs-div-4595ba807a38dc5119af7972d772adb85653d76c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-bg.png); background-position: center center;\n    background-size: cover;} @media only screen and (max-width: 1280px) {.bs-div.bs-div-4595ba807a38dc5119af7972d772adb85653d76c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}@media only screen and (max-width: 575px) {.bs-div.bs-div-4595ba807a38dc5119af7972d772adb85653d76c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}<\/style><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Weedmaps_logo.png' class='img-fluid'   alt='Weedmaps logo: A teal wordmark representing the global technology platform and enterprise Swimlane client.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-fbb78b887198cd909a1c6b39ec7a8acda89e2bef bs-div---default\"><div class=\"bs-div__inner     \">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The thing that sets Swimlane apart from any other security organization or partner I\u2019ve worked with is the professional service team. They\u2019re so dynamic and so fluid. We have solved some extremely interesting and complex problems with Swimlane. I just keep looking forward to our sessions together.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-37c9b7ce36e7a8014f9e4193e589c00ea926c99a\"><style>.bs-pro-button-p-btn-37c9b7ce36e7a8014f9e4193e589c00ea926c99a .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/case-studies\/weedmaps\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Read Case Study<\/a><\/span>\n<cite><strong>Rob Perrin<br><\/strong>Senior DevSecOps Engineer<br>Weedmaps<\/cite><\/blockquote>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/quote-icon.png' class='img-fluid'   alt='Client testimonial symbol representing industry peer endorsements and verified customer success stories.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<\/div>\t\t\t<div class=\"slick-slide-wrapper\" >\n\t\t\t\t\n\n<div class=\"bs-div bs-div-d3525b9ad498f8764f9e039c2bd561d1959aed18 bs-div---default bs-div--left\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/mikeschieder.jpeg' class='img-fluid'   alt='Professional headshot of Mike Schieder, representing technical leadership and cybersecurity authority.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-1defa884596ae92bb6a629b1353b9803d65f077c bs-div---default bs-div--right\"><style>.bs-div.bs-div-1defa884596ae92bb6a629b1353b9803d65f077c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-bg.png); background-position: center center;\n    background-size: cover;} @media only screen and (max-width: 1280px) {.bs-div.bs-div-1defa884596ae92bb6a629b1353b9803d65f077c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}@media only screen and (max-width: 575px) {.bs-div.bs-div-1defa884596ae92bb6a629b1353b9803d65f077c {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}<\/style><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/fernao_logo-1.svg' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-fbb78b887198cd909a1c6b39ec7a8acda89e2bef bs-div---default\"><div class=\"bs-div__inner     \">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>I would recommend Swimlane because of the outstanding support. Whenever we have an issue, it never takes more than 5 minutes to receive the assistance needed. I&#8217;ve consistently had excellent experiences with Swimlanes customer support.<\/em><\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-c33adad7cb3679a0c84cf825aeea8289a9f7acfd\"><style>.bs-pro-button-p-btn-c33adad7cb3679a0c84cf825aeea8289a9f7acfd .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/case-studies\/fernao-magellan\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Read Case Study<\/a><\/span>\n<cite><strong>Mike Schneider<\/strong><br>Senior Analyst <br>fernao magellan<\/cite><\/blockquote>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/quote-icon.png' class='img-fluid'   alt='Client testimonial symbol representing industry peer endorsements and verified customer success stories.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-04e0851dd40e31b208b5ecd470bc9564eac474d2 bs-section---default bs-section--common-related-resources  \"><style>.bs-section.bs-section-04e0851dd40e31b208b5ecd470bc9564eac474d2{ background-color: #eef4fa;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-9   bs-column-6ec0425573e4cb18cbc2b85a94fb6491c52ca7f2 bs-column---default bs-column--button-order     \">\n<h2 class=\"wp-block-heading\" id=\"h-learn-more-about-the-swimlane-customer-journey\">Learn more about the Swimlane customer journey<\/h2>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-lg-4 col-md-12   bs-column-c4554ff00f0c1aa65ce94f556e67bfdea8dc0890 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69d00b1a9b73f bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/fr\/resources\/videos\/tam\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/TamFinal.png' class='img-fluid' alt='AI automation enhances security operations, showcasing streamlined workflows, threat detection, and rapid response in a SOC environment.' title='TamFinal'   \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Video<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <h3>Meet the Swimlane Technical Account Management Experts<\/h3>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-lg-4 col-md-12   bs-column-c4554ff00f0c1aa65ce94f556e67bfdea8dc0890 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69d00b1a9d9a1 bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/fr\/resources\/infographics\/ai-automation-success-guide\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/OG-Master-the-Art-of-AI-vs-Automation.png' class='img-fluid' alt='AI and Automation in Security: Master Success with Both' title='OG Master the Art of AI vs Automation'   \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Infographic<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <h3>Master the Art of AI Automation Success<\/h3>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-lg-4 col-md-12   bs-column-c4554ff00f0c1aa65ce94f556e67bfdea8dc0890 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69d00b1a9f962 bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/fr\/resources\/datasheets\/technical-account-manager-service\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/OG-TAM-datasheet-1.png' class='img-fluid' alt='Swimlane Technical Account Management Service ' title='OG TAM datasheet'   \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Datasheet<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <h3>Technical Account Manager Service<\/h3>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-12  col-xl-3 col-md-12 col-lg-12   bs-column-cf550ffe8bc978d6d76170ff6cb8c9db0cfaf850 bs-column---default bs-column--button-order d-flex justify-content-center align-items-center    justify-content-xl-end\">\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-e980ce4aad166bb315582527c3edc7d228a9ccb0\"><style>.bs-pro-button-p-btn-e980ce4aad166bb315582527c3edc7d228a9ccb0 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">View All Resources<\/a><\/span>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section 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