{"id":59190,"date":"2026-10-15T08:00:00","date_gmt":"2026-10-15T14:00:00","guid":{"rendered":"https:\/\/swimlane.com\/?post_type=sw_resource&#038;p=59190"},"modified":"2026-10-09T08:13:08","modified_gmt":"2026-10-09T14:13:08","slug":"soc%e3%83%87%e3%83%bc%e3%82%bfai%e3%81%ae%e4%bf%a1%e9%a0%bc%e5%ba%a6%e5%b9%b3%e5%9d%87%e5%bf%9c%e7%ad%94%e6%99%82%e9%96%93","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ja\/blog\/soc-data-ai-trust-mean-time-to-respond\/","title":{"rendered":"\u81ea\u793eSOC\u30c7\u30fc\u30bf\u306e3\u5e74\u9593\u304b\u3089\u5b66\u3093\u3060\u3001AI\u3092\u4fe1\u983c\u3059\u308b\u3053\u3068\u306b\u3064\u3044\u3066"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-6770b3369b6c61539d3140cb52ed6bc5ec393625 bs-column---default bs-column--right d-flex flex-column justify-content-end    \"><figure class=\"wp-block-post-featured-image\"><img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead.webp\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"What Three Years of Our Own SOC Data Taught Us About Trusting AI\" style=\"object-fit:cover;\" srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead.webp 1120w, https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead-300x178.webp 300w, https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead-1024x609.webp 1024w, https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead-768x457.webp 768w, https:\/\/swimlane.com\/wp-content\/uploads\/What-Three-Years-of-Our-Own-SOC-Data-Taught-Us-About-Trusting-AI_Masthead-18x12.webp 18w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" \/><\/figure><\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-6   bs-column-2ba18c9b6304620af4785b54fe900bf0ce0fc4d5 bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2026-10-15T08:00:00-06:00\">10\u6708 15, 2026<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">What Three Years of Our Own SOC Data Taught Us About Trusting AI<\/h1>\n\n\n<div class=\"bs-div bs-div-4c0c357bf69b7e1367afb30b9d59be1945441399 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/ja\/author\/Michael_Lyborg\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/lyborg.png\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tMichael Lyborg\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div>\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\"><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-205a03f93391472c82564395e3b5684e68c8ef7d bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-fa02c15a19a9c2952663733986e45d4eef708638 bs-column---default     \"><div 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style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-0d83d6d9863f92131cc95492d42e5b50c72f00bb bs-column---default bs-column--contents     \">\n<h2 id=\"h-what-three-years-of-our-own-soc-data-taught-us-about-trusting-ai\" class=\"wp-block-heading\" style=\"font-size:34px\">What Three Years of Our Own SOC Data Taught Us About Trusting AI<\/h2>\n\n\n\n<div class=\"bs-div bs-div-70fd4ce381ac7d61b6d19e47ead5cac084f1d797 bs-div---default bs-div--blog-inner-light\"><div class=\"bs-div__inner     \">\n<p class=\"wp-block-paragraph\" id=\"h-\"><strong>Pro Tip: <\/strong>Expecting our agents to do better than we do ourselves was never realistic. Once we understood this, the trust increased, and now we had the statistical data to back it up.<\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"h-we-didn-t-trust-ai-at-first-and-honestly-we-shouldn-t-have\" class=\"wp-block-heading\">We didn&#8217;t trust AI at first, and honestly, we shouldn&#8217;t have<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One of the things my team and I&nbsp; saw maybe two or three years ago, when we were starting out with some smaller, bespoke, self-hosted models, was that accuracy wasn&#8217;t where we wanted it to be. A byproduct of that was we didn&#8217;t really trust it. We were like, &#8220;Well, humans are way better, right?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So we set an arbitrary goal: once AI gets to 90%, or on par with what our analysts, security operations, and IT operations teams do from an accuracy perspective, then we can go ahead and let it rip in production. And as we were hovering at 65%, 75%, 85%, we were like, oh, we&#8217;re getting really close.<\/p>\n\n\n<div class='media-elements bs-media-element---default enable'><div><script src=\"https:\/\/fast.wistia.com\/player.js\" async=\"\"><\/script><script src=\"https:\/\/fast.wistia.com\/embed\/mfphzo3fyg.js\" async=\"\" type=\"module\"><\/script><style>wistia-player[media-id='mfphzo3fyg']:not(:defined) { background: center \/ contain no-repeat url('https:\/\/fast.wistia.com\/embed\/medias\/mfphzo3fyg\/swatch'); display: block; filter: blur(5px); padding-top:30.25%; }<\/style> <wistia-player media-id=\"mfphzo3fyg\" aspect=\"1.7777777777777777\"><\/wistia-player><\/div>\n<\/div>\n\n\n<h2 id=\"h-the-number-that-actually-changed-things\" class=\"wp-block-heading\">The number that actually changed things<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s the part that changed everything. My team started using statistical analysis to look at what we&#8217;d done historically, three years of our own cases. We found that, as humans, we were on average probably about 80 to 85% consistent with each other to begin with. So even as humans, we do things differently. Expecting our agents to do even better than we do ourselves was never realistic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once we got there, the trust had already increased, because now we had the statistical data to back it up. We weren&#8217;t chasing perfection against a human bar that didn&#8217;t actually exist.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That doesn&#8217;t mean we walked away. We act as an oversight committee now. We watch what the agents do, and we use other models and tools to make sure we&#8217;re not deviating. If something changes, say we change the model,&nbsp; we go back and rework the prompts, the skills, the tasks.<\/p>\n\n\n\n<div class=\"bs-div bs-div-70fd4ce381ac7d61b6d19e47ead5cac084f1d797 bs-div---default bs-div--blog-inner-light\"><div class=\"bs-div__inner     \">\n<p class=\"wp-block-paragraph\" id=\"h-\">The trust is earned continuously, not granted once<\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"h-building-versus-buying-the-vip-insider-threat-agent\" class=\"wp-block-heading\">Building versus buying: the VIP insider-threat agent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A great example of build vs buy is that over the last couple of months, we built a VIP insider-threat and risk-management agent. We could certainly have gone out and bought a UEBA with advanced AI tech and tooling. But instead, the team looked at what we already had. It turned out we already had all the data across four different tools: our identity provider, our EDR tool, our zero-trust network agents, and our SSPM.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of buying something new, we used <a href=\"https:\/\/swimlane.com\/platform\/ai\/\">Hero AI<\/a>, through the agent&#8217;s tools, to do multi-turn analysis, grab the data from all those sources, orchestrate it, correlate it, aggregate it, and then look at anomalies from a behavioral perspective. By doing so, we saved $100K. We did that in about a week.<\/p>\n\n\n\n<div class=\"bs-div bs-div-70fd4ce381ac7d61b6d19e47ead5cac084f1d797 bs-div---default bs-div--blog-inner-light\"><div class=\"bs-div__inner     \">\n<p class=\"wp-block-paragraph\" id=\"h-\">One week building in <a href=\"https:\/\/swimlane.com\/swimlane-turbine\/\">Swimlane Turbine <\/a>saved our team $100K versus buying an alternative product.<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s a strong use case for build vs. buy.<\/p>\n\n\n\n<h2 id=\"h-the-numbers-back-it-up\" class=\"wp-block-heading\">The numbers back it up<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Through Turbine, we brought that 40-minute mean time to respond down to about 15 minutes. Now, with Hero AI-enabled investigations, we&#8217;re closing over 90% of our investigations autonomously. In July, our mean time to respond and remediate dropped to 6.7 minutes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Speed is important, but accuracy matters more. When you pair accuracy with speed and that velocity, that&#8217;s truly probably the biggest gain we&#8217;ve seen.<\/p>\n\n\n\n<div class=\"bs-div bs-div-70fd4ce381ac7d61b6d19e47ead5cac084f1d797 bs-div---default bs-div--blog-inner-light\"><div class=\"bs-div__inner     \">\n<p class=\"wp-block-paragraph\" id=\"h-\">Our mean time to respond and remediate dropped from 40 minutes to 6.7 minutes when we added AI.<\/p>\n<\/div><\/div>\n\n\n\n<h2 id=\"h-a-boring-day-is-a-good-day\" class=\"wp-block-heading\">A boring day is a good day<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I know a lot of security practitioners will agree that in security, a boring day is a good day.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But when things are on fire, that&#8217;s often when my team and I have the most fun, because we&#8217;re doing the deep investigations and figuring things out without feeling like we&#8217;ve drowned, since we now have an agent handling a lot of the tier-one and tier-two work. That&#8217;s been key.<\/p>\n\n\n\n<div class=\"bs-div bs-div-70fd4ce381ac7d61b6d19e47ead5cac084f1d797 bs-div---default bs-div--blog-inner-light\"><div class=\"bs-div__inner     \">\n<p class=\"wp-block-paragraph\" id=\"h-\">We were able to use Swimlane Turbine and Hero AI, not a tool that replaced us. One that changed what we get to spend our time on.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-5675c54c58006bc0089b48e66bdae746c216fb89 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-5675c54c58006bc0089b48e66bdae746c216fb89 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Swimlane-Turbine300dpi.png' class='img-fluid'   alt='Swimlane-Turbine' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-773aef0a3852274bc6b23f7985e05efd194e399e bs-div---default\"><div class=\"bs-div__inner     \">\n<h3 id=\"h-ready-to-see-a-6-7-minute-mttr-in-your-own-soc\" class=\"wp-block-heading\">Ready to see a 6.7-minute MTTR in your own SOC?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">See how Hero AI can help your team meet your goals.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-78162ad1c2b0e4c5445aec07569432cacdb3cd33\"><style>.bs-pro-button-p-btn-78162ad1c2b0e4c5445aec07569432cacdb3cd33 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"\/demo\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Book your demo<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-0ad64702520e52820989c3b8a4a5574abd826112 bs-column---default     \">\n<div class=\"bs-div bs-div-fd8632a22b144e6798bea2d36e7aab62982f63eb bs-div---default bs-div--related-posts bs-div--right-sticky-related-posts\"><div class=\"bs-div__inner     \">\n<div class=\"bs-div bs-div-f0851be86a4542da358c10ec17ccebffa17efe07 bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 id=\"h-tags\" class=\"wp-block-heading\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/ja\/tag\/ai\/'><span class='tag-content'>AI<\/span><\/a><a href='https:\/\/swimlane.com\/ja\/tag\/automation\/'><span class='tag-content'>Automation<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<h3 id=\"h-related-posts\" class=\"wp-block-heading\" style=\"font-size:26px\">Related Posts<\/h3>\n\n\n\n<p 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