{"id":34238,"date":"2023-12-20T14:58:53","date_gmt":"2023-12-20T21:58:53","guid":{"rendered":"https:\/\/swimlane.com\/?post_type=sw_resource&#038;p=34238"},"modified":"2026-03-03T04:57:25","modified_gmt":"2026-03-03T11:57:25","slug":"rv-%ec%bb%a4%eb%84%a5%ec%8a%a4-%ea%b3%a0%ea%b0%9d-%ec%82%ac%eb%a1%80","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ko\/blog\/rv-connex-customer-story\/","title":{"rendered":"RV Connex\uac00 SOC\uc758 &quot;\ud575\uc2ec \ub3d9\ub825\uc6d0&quot;\uc73c\ub85c Swimlane\uc744 \uc120\ud0dd\ud55c \uc774\uc720\ub294 \ubb34\uc5c7\uc77c\uae4c\uc694?"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-6770b3369b6c61539d3140cb52ed6bc5ec393625 bs-column---default bs-column--right d-flex flex-column justify-content-end    \"><figure style=\"aspect-ratio:auto;\" class=\"wp-block-post-featured-image\"><img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/RV-CONNEX_Masthead.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"RV Connex masthead representing specialized security orchestration and automated response for APAC.\" style=\"width:100%;height:100%;object-fit:cover;\" srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/\/RV-CONNEX_Masthead.png 1200w, https:\/\/swimlane.com\/wp-content\/uploads\/\/RV-CONNEX_Masthead-300x157.png 300w, https:\/\/swimlane.com\/wp-content\/uploads\/\/RV-CONNEX_Masthead-1024x536.png 1024w, https:\/\/swimlane.com\/wp-content\/uploads\/\/RV-CONNEX_Masthead-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure><\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-6   bs-column-2ba18c9b6304620af4785b54fe900bf0ce0fc4d5 bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2023-12-20T14:58:53-07:00\">12\uc6d4 20, 2023<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">Why RV Connex Chose Swimlane As \u201cThe Powerhouse\u201d Of Their SOC<\/h1>\n\n\n<div class=\"bs-div bs-div-44a15e4b99450b7aaf810333a0fbaa4ff5112133 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/ko\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-205a03f93391472c82564395e3b5684e68c8ef7d bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-fa02c15a19a9c2952663733986e45d4eef708638 bs-column---default     \"><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/swimlane.com\/ko\/blog\/rv-connex-customer-story\/'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Email\" class=\"heateor_sss_email\" href=\"https:\/\/swimlane.com\/ko\/blog\/rv-connex-customer-story\/\" onclick=\"event.preventDefault();window.open('mailto:?subject=' + 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class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fko%2Fblog%2Frv-connex-customer-story%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-0d83d6d9863f92131cc95492d42e5b50c72f00bb bs-column---default bs-column--contents     \">\n<p>RV Connex is a Thailand-based company that specializes in national defense and space manufacturing. Since RV Connex has implemented <a href=\"https:\/\/swimlane.com\/blog\/security-automation\/\">security automation<\/a> they have achieved significant progress. Tanajak Watanakij, Vice President of Cybersecurity and Chief Information Security Officer (CISO), is leading the charge in R V Connex&#8217;s cybersecurity initiatives. He emphasized the transformative results enabled by automation, highlighting a remarkable <strong>300% increase in the customer-to-analyst ratio.<\/strong><\/p>\n\n\n\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/clcm0x4iyj.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_embed wistia_async_clcm0x4iyj seo=true videoFoam=false\" style=\"height:480px;position:relative;width:853px\"><div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/clcm0x4iyj\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Just by implementing Swimlane\u2019s low-code automation platform, Watanakij was able to scale RV Connex\u2019s internal operations inside and outside the security operations center (<a href=\"https:\/\/swimlane.com\/blog\/what-is-a-security-operations-center-soc\/\">SOC<\/a>) and externally for their managed detection and response (MDR) customers. According to Watanakij, Swimlane&#8217;s professional services team offers &#8220;unwavering support&#8221; for the platform. Whether it involves developing new integrations at no cost or engaging the CTO to ensure optimal automation is scaling across the entire organization, Swimlane fulfills all of RV Connex\u2019s requirements.<\/p>\n\n\n\n<p>Continue reading to dive deep into the distinct use cases and exceptional outcomes that RV Connex gained with Swimlane.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Company-Wide Automation Results Unlocked&nbsp;<\/h2>\n\n\n\n<p>Say goodbye to the old and hello to the new &#8211; RV Connex did exactly that. With automation, Watanakij and his team revolutionized their <a href=\"https:\/\/swimlane.com\/solutions\/assess-secops-efficacy\/%20https:\/\/swimlane.com\/blog\/low-code-security-automation-benefits-for-secops\/%20https:\/\/swimlane.com\/blog\/real-challenges-facing-secops\/%20https:\/\/swimlane.com\/blog\/what-is-a-security-operations-center-soc\/\">SOC<\/a> and incident response capabilities.&nbsp;<\/p>\n\n\n\n<p>They got rid of manual processes such as manual customer engagement and command line dispatches, and replaced it with streamlined automation. As a direct result, there was a substantial reduction in response times for their customers. But it didn\u2019t stop there &#8211; RV Connex went beyond conventional <a href=\"https:\/\/swimlane.com\/solutions\/use-cases\/\">SOC use cases<\/a> and leveraged automation for use cases including <a href=\"https:\/\/swimlane.com\/blog\/fraud-case-management\/\">fraud case management<\/a> and <a href=\"https:\/\/swimlane.com\/blog\/employee-onboarding-offboarding-automation\/\">employee onboarding and offboarding<\/a>.&nbsp;<\/p>\n\n\n\n<p>Now, let&#8217;s delve into each of these particular use cases where RV Connex harnesses Swimlane&#8217;s AI-enabled low-code automation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Automated Retro Threat Hunting Fuels Rapid MDR Business Growth<\/h3>\n\n\n\n<p>RV Connex accelerated their time to detection, triage, investigation, and response by using automation to streamline alert prioritization so they can accurately differentiate true from false positives. Integrating <a href=\"https:\/\/swimlane.com\/\">Swimlane<\/a> into their customers&#8217; <a href=\"https:\/\/swimlane.com\/blog\/cyber-threat-intelligence\/\">threat intelligence<\/a> platforms fortified defenses against prevalent malware and ransomware attacks. Additionally, RV Connex facilitated automated \u201cretro <a href=\"https:\/\/swimlane.com\/solutions\/use-cases\/threat-hunting\/\">threat hunting<\/a>,\u201d a continuous monitoring for severe indicators of compromise (IOCs). For example, malware and ransomware attacks. All of this contributed to RV Connex\u2019s rapid business scalability in just 2-3 years of starting their MDR solution, Cynclair.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>300% Increase in Customer-to-Analyst Ratio: <\/strong>Previously, a <a href=\"https:\/\/swimlane.com\/blog\/top-soc-analyst-challenges\/\">SOC analyst<\/a> could merely manage 2 &#8211; 3 customers, but now that number has surged to an impressive 8 &#8211; 10 customers per analyst.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Vulnerability Management Strengthens Company-Wide Security<\/h3>\n\n\n\n<p>Rv Connex integrated Swimlane into their vulnerability scanning servers, access management systems, and past management tools. This automation streamlined vulnerability detection, assessment, and remediation actions, significantly reducing their teams workload.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enhanced Analyst Efficiency Beyond Customer Scenarios: <\/strong>The RV Connex <a href=\"https:\/\/swimlane.com\/blog\/real-challenges-facing-secops\/\">SecOps team<\/a> reclaimed valuable time, enabling them to not only dedicate their time to MDR processes but also internal priorities, strengthening the company&#8217;s overall security posture.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Enhanced Visibility with Fraud Case Management Dashboards&nbsp;<\/h3>\n\n\n\n<p>According to Watanakij, their SOC is far from traditional and referred to it as a \u201ccyber-fusion center,\u201d blending cybersecurity and fraud prevention together. Swimlane served as their <a href=\"https:\/\/swimlane.com\/platform\/case-management\/\">case management<\/a> and automation platform, facilitating seamless collaboration with internal fraud experts at RV Connex.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automated Dashboards Utilized for Customer Visibility: <\/strong>RV Connex used automation to develop integrated algorithms while Swimlane automated each transaction and provided customer dashboards. Previously, customers lacked visibility into their transactions and data. Now, Swimlane efficiently oversees all data streams, automatically providing customers with comprehensive dashboards.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Automated HR Processes and Access Management<\/h3>\n\n\n\n<p>For RV Connex, automation had no limits; they embraced it throughout the entire organization. Swimlane was integrated into HR databases such as Monday.com and active directory systems, where their team was able to seamlessly automate various processes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automated Employee Onboarding and Offboarding: <\/strong>In the past, RV Connex would have required a more extensive HR team, but with automation, they are now able to streamline various HR processes, including <a href=\"https:\/\/swimlane.com\/blog\/employee-onboarding-offboarding-automation\/\">employee onboarding and offboarding<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Guidance for Organizations Embarking on Their Security Automation Journey<\/h2>\n\n\n\n<p>If you\u2019re looking to get started with security automation, but not sure where to begin, the RV Connex team has some quick tips for you:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Establish<\/strong> the processes to automate before building playbooks&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Search<\/strong> for a vendor who offers the support &amp; professional services to help you if and when you get stuck&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Choose<\/strong> a <a href=\"https:\/\/swimlane.com\/solutions\/security-automation\/\">security automation<\/a> platform that will scale with your business and help address the ever-evolving cybersecurity challenges today and in the future<\/li>\n<\/ol>\n\n\n\n<p>Last but not least, Watanakij assures anyone looking to utilize Swimlane will not be disappointed, \u201cI would recommend for anyone considering <a href=\"https:\/\/swimlane.com\/blog\/what-is-soar\/\">SOAR<\/a>, to consider <a href=\"https:\/\/swimlane.com\/\">Swimlane<\/a> first\u201d.<\/p>\n\n\n\n<div class=\"bs-div bs-div-40c520a7b001ba6e332a7995057b28156a37cfd4 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-40c520a7b001ba6e332a7995057b28156a37cfd4 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/ROIReport.jpg' class='img-fluid'   alt='ROI analysis report cover highlighting Swimlane security automation benefits and enterprise return on investment.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-773aef0a3852274bc6b23f7985e05efd194e399e bs-div---default\"><div class=\"bs-div__inner     \">\n<h4 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-calculate-your-roi-with-swimlane-turbine\">Calculate your ROI with Swimlane Turbine<\/h4>\n\n\n\n<p class=\"has-white-color has-text-color\">To help companies evaluate the potential financial impact of the potential investment, TAG Cyber conducted an extensive study on the Swimlane Security Automation Solution.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-54b61b0a333e65314405a5eac4db84497a38fed2\"><style>.bs-pro-button-p-btn-54b61b0a333e65314405a5eac4db84497a38fed2 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/resources\/reports\/roi-report\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Download<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-0ad64702520e52820989c3b8a4a5574abd826112 bs-column---default     \">\n<div class=\"bs-div bs-div-f0851be86a4542da358c10ec17ccebffa17efe07 bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/ko\/tag\/customers\/'><span class='tag-content'>Customer<\/span><\/a><a href='https:\/\/swimlane.com\/ko\/tag\/mssp\/'><span class='tag-content'>MSSP<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-5e7267355d8caf36f5b5e0c86eef387b664b848d bs-div---default bs-div--related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-posts\">Related Posts<\/h2>\n\n\n\n<div class=\"bs-related-posts 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