{"id":41188,"date":"2023-12-20T15:21:24","date_gmt":"2023-12-20T22:21:24","guid":{"rendered":"https:\/\/swimlane.com\/?post_type=sw_resource&#038;p=41188"},"modified":"2026-03-20T04:42:44","modified_gmt":"2026-03-20T10:42:44","slug":"rv-%ec%bb%a4%eb%84%a5%ec%8a%a4-%ec%82%ac%eb%a1%80-%ec%97%b0%ea%b5%ac","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ko\/resources\/case-studies\/rv-connex\/","title":{"rendered":"RV Connex\uac00 \uc790\ub3d9\ud654 \uc2dc\uc2a4\ud15c\uc5d0 Swimlane\uc744 \uc120\ud0dd\ud55c \uc774\uc720\ub294 \ubb34\uc5c7\uc77c\uae4c\uc694?"},"content":{"rendered":"\n<section class=\"bs-section bs-section-58b74143c2cbe4054ae3656e3fb2b8f735c877c7 bs-section---default bs-section--common-banner-type-two bs-section--capabilities-banner  \"><style>.bs-section.bs-section-58b74143c2cbe4054ae3656e3fb2b8f735c877c7{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12  col-xl-0 col-md-0 col-lg-7   bs-column-4fbbb1f4d1ab0b461605c8ad5f023e905fd82089 bs-column---default     \">\n<div class=\"bs-div bs-div-4f044dcfc814fd15628aafd7a158addba7fa3101 bs-div---default bs-div--breadcrumb\"><div class=\"bs-div__inner     \">\n<ul class=\"wp-block-list\">\n<li>CASE STUDY<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-why-rv-connex-chose-swimlane-for-automation\">Why RV Connex Chose Swimlane for Automation<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color\">Find out more about how Swimlane helps RV Connex.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-88129baf9b77ed4039adb82cc5c43cf114c5da2f\"><style>.bs-pro-button-p-btn-88129baf9b77ed4039adb82cc5c43cf114c5da2f .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"\/request-a-demo\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Request a Demo<\/a><\/span>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-xl-0 col-md-0 col-lg-5   bs-column-79334b700cd2ef4bbf50cc52adb55626bc9e8d1d bs-column---default     \"><div class=\"bs-lottie-animator bs-lottie-animator---default\" id=\"lottie-d1a0eeb6-6458-4680-8a97-c1811ecc64cf\" data-settings=\"{&quot;desktop&quot;:{&quot;settings&quot;:{&quot;animateViewPort&quot;:1,&quot;direction&quot;:1,&quot;delay&quot;:0,&quot;loop&quot;:false,&quot;fileName&quot;:&quot;swimlane_banner_lines-second-list.json&quot;,&quot;mouseOutAction&quot;:&quot;none&quot;,&quot;numberOfLoops&quot;:0,&quot;playSpeed&quot;:1,&quot;path&quot;:&quot;https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/swimlane_banner_lines-second-list.json&quot;,&quot;scrollRelativeTo&quot;:&quot;withinSection&quot;,&quot;trigger&quot;:false,&quot;triggerMethod&quot;:&quot;pageHover&quot;,&quot;oneTimePlay&quot;:true}},&quot;mobile&quot;:{&quot;breakpoint&quot;:576,&quot;settings&quot;:{&quot;animateViewPort&quot;:1,&quot;direction&quot;:1,&quot;delay&quot;:0,&quot;loop&quot;:false,&quot;fileName&quot;:&quot;Mobile_banner_lines.json&quot;,&quot;mouseOutAction&quot;:&quot;none&quot;,&quot;numberOfLoops&quot;:0,&quot;playSpeed&quot;:1,&quot;path&quot;:&quot;https:\\\/\\\/swimlane.com\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/Mobile_banner_lines.json&quot;,&quot;scrollRelativeTo&quot;:&quot;withinSection&quot;,&quot;trigger&quot;:false,&quot;triggerMethod&quot;:&quot;pageHover&quot;,&quot;oneTimePlay&quot;:true}}}\"><\/div>\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/RVSOC-scaled.webp' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-17410304f1fd3f457b4963c6e2bf716ac7f8c0a0 bs-section--common-swimlane-security bs-section--home-pp bs-section--home-swimlane-security  \"><style>.bs-section.bs-section-17410304f1fd3f457b4963c6e2bf716ac7f8c0a0{ background-color: #fff;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\n<div class=\"bs-div bs-div-5215953708d4b427e0aa1b77898e8fd9f715f34d bs-div---default bs-div--label\"><div class=\"bs-div__inner     \">\n<p>Case Study<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-deep-color has-text-color\" id=\"h-background\">Background<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.rvconnex.com\/\">RV Connex <\/a>is a national defense and space manufacturing company based out of Thailand. With their foundation in local defense, <a href=\"https:\/\/www.rvconnex.com\/\">Cynclair<\/a>, RV Connex\u2019s Managed Detection and Response (MDR) services, neutralizes nation-state threats and works to demystify the digital landscape and help companies identify, neutralize, and end threats before they become a vulnerability or attack. The company\u2019s overall goal is to provide the best and most innovative products, services, and solutions the industry has to offer.<\/p>\n\n\n\n<p><strong>RV Connex Vice President of Cybersecurity and Chief Information Security Officer (CISO), Tanajak Watanakij,<\/strong> says \u201cI knew Swimlane would be the Powerhouse of our SOC from the first call.\u201d<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-6a10e3c7cb1cddae51f4f07162c179f81af84b04 bs-section---default bs-section--platform-turbine bs-section--common-security-automation  \"><style>.bs-section.bs-section-6a10e3c7cb1cddae51f4f07162c179f81af84b04{ background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/desktop_bg.png);background-position: center center;background-size: cover;} @media only screen and (max-width: 1280px) {.bs-section.bs-section-6a10e3c7cb1cddae51f4f07162c179f81af84b04{ \n            background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/desktop_bg.png);\n            background-image: \n              -webkit-image-set(\n                url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/desktop_bg.png) 1x\n              );\n            background-image: \n              image-set(\n                url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/desktop_bg.png) 1x\n              );\n            background-position: center center;\n            background-size: cover;} }@media only screen and (max-width: 575px) {.bs-section.bs-section-6a10e3c7cb1cddae51f4f07162c179f81af84b04{ \n            background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/mobile_bg.png);\n            background-image: \n              -webkit-image-set(\n                url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/mobile_bg.png) 1x\n              );\n            background-image: \n              image-set(\n                url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/mobile_bg.png) 1x\n              );\n            background-position: center center;\n            background-size: cover;} }<\/style><div class=\"container-fluid\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-0 col-lg-6 col-xl-5   bs-column-901a8ec6a89779af65370df205f74d95021e20c3 bs-column---default bs-column--left     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-the-powerhouse-of-their-soc\">&#8220;The Powerhouse&#8221; of Their SOC<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color\">Tanajak Watanakij, Vice President of Cybersecurity and Chief Information Security Officer for RV Connex, describes how Swimlane became \u201cthe powerhouse\u201d of their SOC.<\/p>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-md-0 col-lg-6 col-xl-7   bs-column-f995094e44caea7cb4d068270fad3eac630ce7aa bs-column---default bs-column--right justify-content-start  d-md-flex align-items-md-center  \"><div class='media-elements bs-media-element---default enable'>\t\t<div class=\"bs-common-image common-video-popup\">\n\t\t\t<figure class='figure 1 d-flex'>\n\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t<img src=https:\/\/swimlane.com\/wp-content\/uploads\/Copy-of-YouTube-video-Thumbnails-1.png class='img-fluid' alt='Success story banner: RV Connex chooses Swimlane for automated security orchestration and incident response.' title='Copy of YouTube video Thumbnails' \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<figcaption class='figure-caption'><\/figcaption>\n\t\t\t<\/figure>\n\t\t\t<a href='data:text\/html, &lt;script src=&quot;https:\/\/fast.wistia.com\/embed\/medias\/clcm0x4iyj.jsonp&quot; async&gt;&lt;\/script&gt;&lt;script src=&quot;https:\/\/fast.wistia.com\/assets\/external\/E-v1.js&quot; async&gt;&lt;\/script&gt;&lt;div class=&quot;wistia_embed wistia_async_clcm0x4iyj seo=true videoFoam=false&quot; style=&quot;height:630px;position:relative;width:1120px&quot;&gt;&lt;div class=&quot;wistia_swatch&quot; style=&quot;height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;&quot;&gt;&lt;img src=&quot;https:\/\/fast.wistia.com\/embed\/medias\/clcm0x4iyj\/swatch&quot; style=&quot;filter:blur(5px);height:100%;object-fit:contain;width:100%;&quot; alt=&quot;&quot; aria-hidden=&quot;true&quot; onload=&quot;this.parentNode.style.opacity=1;&quot; \/&gt;&lt;\/div&gt;&lt;\/div&gt;' data-fancybox data-type='iframe' rel='fancybox-thumb' tabindex='0' data-video_data=''data-main-class=''\n                                data-click='close'\n                                data-click-slide='close'\n\t\t\t\t\t\t\t\tdata-type='iframe'><i role='img' aria-label='icon' style='background-image: url(\"\");background-position: center;background-repeat: no-repeat;' class='play-icon'><\/i><\/a>\t\t<\/div>\n\t\t<\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-82deee8d45d2e0e119249dd30fd3b3f9c6f7dcf0 bs-section--common-swimlane-security bs-section--home-pp bs-section--home-swimlane-security  \"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\n<div class=\"bs-div bs-div-5215953708d4b427e0aa1b77898e8fd9f715f34d bs-div---default bs-div--label\"><div class=\"bs-div__inner     \">\n<p>Thailand&#8217;s Unique Cybersecurity Challenges<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-insufficient-awareness-of-advanced-cybersecurity-technology-nbsp\">Insufficient Awareness of Advanced Cybersecurity Technology&nbsp;<\/h2>\n\n\n\n<p>Global cybersecurity threats are increasing both in terms of frequency and sophistication. In Thailand, many people are unaware of how to use security automation to keep pace with threats.&nbsp;<\/p>\n\n\n\n<p>According to Watanakij, nearly 90% of companies in Thailand have implemented firewall and antivirus tools with the misconception that these two elements alone suffice for efficient cybersecurity. However, this approach overlooks the dynamic nature of cybersecurity threats, as antivirus solutions often fail to keep up with evolving attack signatures. The reality is that cybersecurity infrastructure in Thailand needs a more comprehensive strategy that goes beyond the mere installation of antivirus and firewall systems.<\/p>\n\n\n\n<p>\u201cThailand specifically has ransomware running rampant all the time and not enough awareness around threat detection.\u201d Watanakij recognized. That\u2019s why swifter mean-time-to-detection (MTTD), triage, investigation, and response is imperative. This need is critical for both RV Connex\u2019s internal SOC and their Cynclair clients, and the solution for both is security automation.<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-922c809eb7208a9c0484445c420811b6f7ff8ad1 bs-section---default bs-section--common-customer-stories bs-section--solution-pp bs-section--common-progress-bar  \"><style>.bs-section.bs-section-922c809eb7208a9c0484445c420811b6f7ff8ad1{ background-color: #eef4fa;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\n<h2 class=\"wp-block-heading has-text-align-center has-grey-1-color has-text-color\" id=\"h-straight-from-the-source\">Straight from the Source<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\t<div id=\"slider-e68b2b4365b9afa82c5c2f53943ccead690b19a7\"\n\t\tclass=\"bs-slider bs-slider---default\">\n\t\t<div id=\"slider-e68b2b4365b9afa82c5c2f53943ccead690b19a7-content\" class=\"slick-slider\"\n\t\t\tdata-slick='{\"responsive\":[{\"breakpoint\":9999,\"settings\":{\"slidesToShow\":1,\"slidesToScroll\":1,\"arrows\":true,\"dots\":false,\"infinite\":false,\"autoplay\":false,\"draggable\":true,\"swipe\":true,\"autoplaySpeed\":3000,\"initialSlide\":0,\"speed\":300,\"fade\":false,\"variableWidth\":false,\"adaptiveHeight\":false,\"focusOnSelect\":false,\"centerMode\":false,\"centerPadding\":\"50px\",\"lazyLoad\":\"progressive\",\"unslick\":false}},{\"breakpoint\":576,\"settings\":{\"slidesToShow\":1,\"slidesToScroll\":1,\"arrows\":false,\"dots\":false,\"infinite\":false,\"autoplay\":false,\"draggable\":true,\"swipe\":true,\"autoplaySpeed\":3000,\"initialSlide\":0,\"speed\":300,\"fade\":false,\"variableWidth\":false,\"adaptiveHeight\":false,\"focusOnSelect\":false,\"centerMode\":false,\"centerPadding\":\"50px\",\"lazyLoad\":\"progressive\",\"unslick\":false}},{\"breakpoint\":992,\"settings\":{\"slidesToShow\":1,\"slidesToScroll\":1,\"arrows\":false,\"dots\":false,\"infinite\":false,\"autoplay\":false,\"draggable\":true,\"swipe\":true,\"autoplaySpeed\":3000,\"initialSlide\":0,\"speed\":300,\"fade\":false,\"variableWidth\":false,\"adaptiveHeight\":false,\"focusOnSelect\":false,\"centerMode\":false,\"centerPadding\":\"50px\",\"lazyLoad\":\"progressive\",\"unslick\":false}},{\"breakpoint\":1200,\"settings\":{\"slidesToShow\":1,\"slidesToScroll\":1,\"arrows\":true,\"dots\":false,\"infinite\":false,\"autoplay\":false,\"draggable\":true,\"swipe\":true,\"autoplaySpeed\":3000,\"initialSlide\":0,\"speed\":300,\"fade\":false,\"variableWidth\":false,\"adaptiveHeight\":false,\"focusOnSelect\":false,\"centerMode\":false,\"centerPadding\":\"50px\",\"lazyLoad\":\"progressive\",\"unslick\":false}}]}'\n\t\t\t\n\t\t>\t\t\t<div class=\"slick-slide-wrapper\" >\n\t\t\t\t\n\n<div class=\"bs-div bs-div-135de0557c9787169182ed2d632a1dba569187e5 bs-div---default bs-div--left\"><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Watanakij.jpeg' class='img-fluid'   alt='Professional SecOps consultant portrait representing corporate authority and cybersecurity expert guidance.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-cb5bcf5699900a1abec885312a5511526a75aacf bs-div---default bs-div--right\"><style>.bs-div.bs-div-cb5bcf5699900a1abec885312a5511526a75aacf {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-bg.png); background-position: center center;\n    background-size: cover;} @media only screen and (max-width: 1280px) {.bs-div.bs-div-cb5bcf5699900a1abec885312a5511526a75aacf {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}@media only screen and (max-width: 575px) {.bs-div.bs-div-cb5bcf5699900a1abec885312a5511526a75aacf {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png); \n            background-image: \n            -webkit-image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            );\n          background-image: \n            image-set(\n              url(https:\/\/swimlane.com\/wp-content\/uploads\/2023\/01\/customer-stories.png) 1x\n            ); \n            background-position: center center;\n            background-size: cover;}}<\/style><div class=\"bs-div__inner     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/rvconnexlogo.svg' class='img-fluid'   alt='RV Connex logo: A red triangular wordmark representing the aerospace and defense cybersecurity entity.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-7139b807ad05bd22aa259e6bba039fb1e12be63f bs-div---default\"><div class=\"bs-div__inner     \">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>I knew Swimlane would be the Powerhouse of our SOC from the first call.<\/p>\n<cite><strong>Tanajak Watanakij<br><\/strong>Vice President of Cybersecurity and Chief Information Security Officer<\/cite><\/blockquote>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/quote-icon.png' class='img-fluid'   alt='Client testimonial symbol representing industry peer endorsements and verified customer success stories.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-6923555175052ed0f1a590c1ac57dbcbc95e040a bs-section--common-swimlane-security bs-section--home-pp bs-section--home-swimlane-security  \"><style>.bs-section.bs-section-6923555175052ed0f1a590c1ac57dbcbc95e040a{ background-color: #eef4fa;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\n<div class=\"bs-div bs-div-5215953708d4b427e0aa1b77898e8fd9f715f34d bs-div---default bs-div--label\"><div class=\"bs-div__inner     \">\n<p>Security Automation Solutions<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-company-wide-automation-with-swimlane\">Company-wide Automation with Swimlane<\/h3>\n\n\n\n<p>RV Connex needed a tool that could scale their security operations (SecOps) capabilities internally and externally. For Watanakij, the choice of Swimlane as their security automation solution stemmed from a rigorous evaluation process. He mentioned a common starting point for organizations &#8211; checking Gartner Peer Insights ratings. Swimlane, despite not being a familiar name to Watanakij, stood out as the #1 company with the best user reviews, prompting him to engage.&nbsp;<\/p>\n\n\n\n<p>After selecting Swimlane, RV Connex leveraged security automation to transform incident response capabilities for their Cynclair customers, which significantly reduced incident response times. As a result of security automation, Cynclair clients no longer experience manual customer engagement, command line dispatches, or waiting for execution on alerts.<\/p>\n\n\n\n<p>\u201cThe unwavering support of Swimlane makes for an amazing partner. In about 2-3 years of starting MDR, we&#8217;ve managed to make a very scalable business because of the automation from Swimlane.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Critical SOC Use Cases<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-proactive-defense-against-malware-and-ransomware-attacks\">Proactive Defense Against Malware and Ransomware Attacks<\/h4>\n\n\n\n<p>Security automation helped RV Connex streamline alert prioritization and accurately differentiate true from false positives. Automation of these intricate procedures resulted in accelerated time to detect, triage, investigate, and respond. By integrating Swimlane into their customers&#8217; threat intelligence platforms, RV Connex was able to harness security automation capabilities for weekly \u201cretro threat hunting\u201d, which continuously monitored customer logs for high-severity malware and ransomware attacks, or indicators of compromise (IOCs), enhancing their threat detection and response capabilities.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-vulnerability-management\">Vulnerability Management<\/h4>\n\n\n\n<p>The Swimlane platform is capable of integrating with any API. RV Connex took advantage of this by integrating Swimlane with scanning server tools, access management systems, and task management solutions. This allowed them to automate vulnerability detection, assessment, and remediation actions. As a result, RV Connex found their processes were streamlined and the team workload significantly reduced. This enabled their SecOps team to prioritize MDR processes while also maintaining a robust internal cybersecurity posture for RV Connex. According to Watanakij, \u201cwith vulnerability management being automated, the team has way more time to do detection engineering and playbook improvement.\u201d Ultimately, vulnerability management strengthened RV Connex\u2019s overall security posture.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Automation Beyond the SOC<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-fraud-case-management\">Fraud Case Management<\/h4>\n\n\n\n<p>\u201cOur SOC is not like a traditional SOC, our SOC is a cyber fusion center, not only consisting of cybersecurity alone, but also fraud,\u201d Watanakij explained. Unlike most MDR providers, RV Connex has combined cybersecurity and fraud prevention capabilities. In collaboration with subject matter experts from the fraud team, RV Connex developed algorithms that seamlessly integrated customer data streams with the Swimlane platform. Once the fraud and alert data was consolidated, the team leveraged Swimlane\u2019s robust case management capabilities to streamline fraud monitoring and incident response. The fraud case management details feed into highly composable dashboards for RV Connex customers.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-access-management\">Access Management<\/h4>\n\n\n\n<p>RV Connex approached automation from every angle. Watanakij highlighted the immense customization capabilities that enabled them to extend automation to complex and unconventional security use cases. For example, they integrated Swimlane within their HR databases, Monday.com, and active directory systems in order to achieve seamless automation across departments. \u201cBefore, we would\u2019ve had to have a larger HR team, but now we can automate many processes, like employee onboarding and offboarding.\u201d By extending Swimlanes automation capabilities, RV Connex was able to achieve maximum ROI from security automation throughout the entire organization.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Unyielding Support from Swimlane<\/h3>\n\n\n\n<p>\u201cWe saw the sincere support that Swimlane could give us from the first call we had with Swimlane. They even bring in the CTO or higher up management support team to make sure the platform is providing optimal value for our organization. I think this unyielding support from Swimlane and the product, which is extremely intuitive and meets all the requirements of our entire company, is the most important deciding factor of why I chose Swimlane over every other vendor.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vendor Agnostic With No Extra Cost<\/h3>\n\n\n\n<p>\u201cSwimlane isn&#8217;t vendor specific and has so many integrations available. If an integration is not available we can always ask Swimlane support to build it for us, without any cost!\u201d<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-82deee8d45d2e0e119249dd30fd3b3f9c6f7dcf0 bs-section--common-swimlane-security bs-section--home-pp bs-section--home-swimlane-security  \"><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12   bs-column-601afe1d46256d3b13b7ac6679644286e4c6669e bs-column---default     \">\n<div class=\"bs-div bs-div-5215953708d4b427e0aa1b77898e8fd9f715f34d bs-div---default bs-div--label\"><div class=\"bs-div__inner     \">\n<p>Scalability and Results with Swimlane<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">300% Increase in Customer-to-Analyst Ratio&nbsp;&nbsp;<\/h2>\n\n\n\n<p>The success of the Swimlane implementation was widely apparent throughout all of RV Connex.<\/p>\n\n\n\n<p>Watanakij measured automation success based on the number of customers that one SOC analyst could effectively handle. This key performance indicator (KPI) serves as their primary gauge for evaluating the impact of their Swimlane investment, with an emphasis on analyst efficiency.&nbsp;<\/p>\n\n\n\n<p>Previously, a SOC analyst could merely manage 2 &#8211; 3 customers, but today, that number has surged to an impressive <strong>8 &#8211; 10 customers<\/strong> <strong>per analyst. <\/strong>This remarkable scalability is RV Connex\u2019s new norm, which not only enhanced their scalability but also accelerated the response time of their security analysts. This customer-to-analyst ratio is the most pivotal KPI in Watanakij\u2019s assessment of Swimlane\u2019s automation effectiveness.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Advice for Organizations Thinking About Automation&nbsp;&nbsp;<\/h2>\n\n\n\n<p>For those starting with security automation, Watanakij says it&#8217;s crucial to have a well-established process in place because this process serves as the foundation for effective playbooks. \u201cIf you don&#8217;t have the ideas of how to automate your SOC, don&#8217;t worry because Swimlane can really help you with the process and playbook design &#8211; Swimlane does this really well and they really helped us with our SOC.\u201d<\/p>\n\n\n\n<p>Watanakij speaks highly of the success achieved with Swimlane.\u201cI truly appreciate the people before anything. Swimlane people are very supportive and anyone who will use this product will not be disappointed. The team is very knowledgeable and they will help you get the results you want. I would recommend for anyone considering a security automation platform, to consider Swimlane first!\u201d<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-c64fb442eceb9705af79f1f64be0f9fcd52f9efe bs-section---default bs-section--home-resources bs-section--platform-learn-more-about  \"><style>.bs-section.bs-section-c64fb442eceb9705af79f1f64be0f9fcd52f9efe{ background-color: #eef4fa;} <\/style><div class=\"container\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-0  col-md-4 col-lg-4   bs-column-291bb34d29d16141291f5cbfc031c11d509de23b bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69df34005131b bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/procircular-security-automation-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/PRO_CIRC.webp' class='img-fluid' alt='' title='PRO_CIRC' loading=\"lazy\"  \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Blog<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <h3>ProCircular Maximizes Security Operations with Flexible Low-Code Automation<\/h3>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-0  col-md-4 col-lg-4   bs-column-291bb34d29d16141291f5cbfc031c11d509de23b bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69df340052fc2 bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/digital-investigative-group-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/THE-DIG.webp' class='img-fluid' alt='' title='THE-DIG' loading=\"lazy\"  \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Blog<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <p>Why The DIG Chose Swimlane to Transform Its Phishing Defense<\/p>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-0  col-md-4 col-lg-4   bs-column-291bb34d29d16141291f5cbfc031c11d509de23b bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69df34005478a bs-single-post---default bs-single-post--home-resources enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/incomm-payments-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class='bs-post__image'>\n                            <figure class='figure'>\n                                <img src='https:\/\/swimlane.com\/wp-content\/uploads\/incomm_msthead.webp' class='img-fluid' alt='' title='Incomm_Msthead' loading=\"lazy\"  \/>\n                                <figcaption class='figure-caption'><\/figcaption>\n                            <\/figure>\n                        <\/div><div class=\"bs-post__details\">    <div class=\"bs-post__category bs-post-taxonomy_resource-type\">\n        <span>Blog<\/span>    <\/div>\n    <div class=\"bs-post__title\">\n        <h3>Why InComm Payments Chose Swimlane to Unite Its Tech Stack<\/h3>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-79cb1c03057474db040ed21515409b57769df356 bs-section---default bs-section--common-ready-to-get-started bs-section--ready-to-get-started  \"><style>.bs-section.bs-section-79cb1c03057474db040ed21515409b57769df356{ background-color: #000743;} <\/style><div class=\"container-fluid\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-7   bs-column-907d77122393493fd461ea1de3d57b6a5b8c1406 bs-column---default     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-explore-swimlane-turbine\">Explore Swimlane Turbine<\/h2>\n\n\n\n<p>The world\u2019s most capable security automation platform<\/p>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12 col-md-5   bs-column-51d128c3b2bbe8a1646d70b5ab8afea9a4970717 bs-column---default     \">\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow bs-pro-button-p-btn-405bab890063c79568c7c38f4ea1667f5e761b90\"><style>.bs-pro-button-p-btn-405bab890063c79568c7c38f4ea1667f5e761b90 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/swimlane-turbine\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Explore Turbine<\/a><\/span>\n\n\n<div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/2022\/12\/ready-to-start.png' class='img-fluid'   alt='Abstract blue gradient background: Conceptual geometric imagery for modern SaaS and cloud-native interfaces.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div><\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":34273,"template":"","meta":{"_acf_changed":false,"show_custom_date":false,"custom_date":"","featured":false,"featured_image":0,"learn_more_label":"","image_alt_text":"","learn_more_type":"","learn_more_link":[],"show_popup":false,"disable_iframe":false,"enable_lazy_loading":false,"learn_more_link_file":0,"event_date":false,"event_start_date":"","event_end_date":"","featured_page_list":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"tags":[],"resource-type":[140],"resource-topic":[216,223,139],"resource-industry":[],"blog-category":[],"class_list":["post-41188","sw_resource","type-sw_resource","status-publish","has-post-thumbnail","hentry","resource-type-case-studies","resource-topic-casemanagement","resource-topic-vulnerability-management","resource-topic-customers"],"acf":[],"yoast_head":"<!-- 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