{"id":9320,"date":"2022-12-08T00:00:00","date_gmt":"2022-12-08T07:00:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/11-soar-platform-capabilities\/"},"modified":"2024-06-27T12:07:48","modified_gmt":"2024-06-27T18:07:48","slug":"11-%ec%86%8c%ec%96%b4-%ed%94%8c%eb%9e%ab%ed%8f%bc-%ea%b8%b0%eb%8a%a5","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ko\/blog\/11-soar-platform-capabilities\/","title":{"rendered":"SOAR \ud50c\ub7ab\ud3fc \ud3c9\uac00 \uc2dc \uace0\ub824\ud574\uc57c \ud560 11\uac00\uc9c0 \uc9c8\ubb38"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-f49668dca89a07af4c4bed27713f079b6839f643 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-f49668dca89a07af4c4bed27713f079b6839f643{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   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bs-column-6a13826d98ae006805bf00373c567a95c3c65a9a bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2022-12-08T00:00:00-07:00\">12\uc6d4 8, 2022<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">11 Questions to Ask When Evaluating a SOAR Platform<\/h1>\n\n\n<div class=\"bs-div bs-div-f106fb945b2c4610a440b9e5b4f63c0c1cbbec02 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/ko\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">5 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href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fko%2Fblog%2F11-soar-platform-capabilities%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-5fcbee853797bef68c609dd2715f511e3ead78a3 bs-column---default bs-column--contents     \">\n<h2>&nbsp;<\/h2>\n<p dir=\"ltr\">One of the most valuable solutions in a SOC environment is a Security Orchestration, Automation and Response (SOAR) platform. It was designed to add that missing layer of action needed to quickly and efficiently triage alerts, reduce false positives, and provide analysts with the security intelligence they need.<\/p>\n<p dir=\"ltr\"><a href=\"https:\/\/swimlane.com\/blog\/what-is-soar\">SOAR platforms<\/a> help security operations (SecOps) teams increase their efficiency by aggregating the proliferating amount of data, turning that data into actionable insights, and then automating a significant percentage of the incident response process.<\/p>\n<p dir=\"ltr\">With SOAR, analysts are enabled to respond to every alert while reducing mean time to resolution (MTTR) with a comprehensive dashboard presenting a full view of alerts and tools along with insights and metrics to help monitor performance\u2014simplifying, automating and documenting the entire incident response process.<\/p>\n<p dir=\"ltr\">But not all SOAR platforms are created equal. When it comes time to evaluate a SOAR platform, here are the 11 questions to ask.<\/p>\n<h3><strong>1. What use cases can this solution automate?<\/strong><\/h3>\n<p dir=\"ltr\">One of the biggest things to consider when evaluating a SOAR platform is what use cases it can help your SecOps team with. A good SOAR platform will be able to automate a variety of use cases.<a href=\"https:\/\/swimlane.com\/blog\/common-soar-use-cases\"> Common SOAR use cases<\/a> include:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Automated<a href=\"https:\/\/swimlane.com\/blog\/soar-automated-phishing-investigation-and-response\"> phishing investigation<\/a> and response<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">SIEM &amp; EDR alert triage<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Automated threat intelligence management<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Malware containment<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">These use cases are a good starting point, but there may be industry-specific use cases your organization needs to automate. Look for less common (yet equally important) use cases such as fraud investigation and response,<a href=\"https:\/\/swimlane.com\/blog\/insider-threat-detection\"> insider threats<\/a>, employee onboarding\/offboarding and more.<\/p>\n<h3><strong>2. Can it integrate with any API? <\/strong><\/h3>\n<p dir=\"ltr\">Ensure that the SOAR platform can integrate with a diverse range of formats and sources \u2013 especially your current tech stack. An ecosystem-agnostic SOAR solution should also be able to integrate with elements that aren\u2019t in a typical SecOps environment.<\/p>\n<p dir=\"ltr\">It should go beyond<a href=\"https:\/\/swimlane.com\/blog\/siem-soar\"> SIEM<\/a>, EDR and threat intelligence tools to include telemetry from cloud and IoT devices, data centers and edge computing sources. Be mindful of any vendor lock-ins and integration limitations.<\/p>\n<h3><strong>3. Is there a dependency on developers to integrate with APIs?<\/strong><\/h3>\n<p dir=\"ltr\">Similarly, consider how dependent integrations are on developer support. Will you need to budget for dedicated in-house or outsourced developers to integrate with specific APIs? That reduces the overall<a href=\"https:\/\/swimlane.com\/blog\/security-automation-roi\"> return on investment (ROI)<\/a> you could expect from the SOAR platform.<\/p>\n<p dir=\"ltr\">Modern SOAR platforms utilize stable, portable and reliable connections to any API to simplify integrations.<\/p>\n<h3><strong>4. How much coding is required by analysts?<\/strong><\/h3>\n<p dir=\"ltr\">Historically, SOAR solutions have been complicated, rigid and hard to work with. Success with legacy SOAR platforms relied on developer involvement. In today\u2019s security climate, staffing shortages and the global skills gap make it harder to find analysts with advanced coding capabilities.<\/p>\n<p dir=\"ltr\">Security leaders should look for a SOAR platform that removes coding demands from analysts\u2019 workloads. Not only will this save security analysts time, but also improve job satisfaction by allowing analysts to investigate business-critical threats.<\/p>\n<h3><strong>5. What is the process for building playbooks?<\/strong><\/h3>\n<p dir=\"ltr\">A valuable SOAR platform\u2019s playbooks will be simple enough on the technical side for tier-one analysts and domain experts to build. At the same time, it won\u2019t compromise the sophistication of automation power. Look for a solution that utilizes a human-readable playbook builder so security teams can practice their craft in an efficient, customizable environment.<\/p>\n<p dir=\"ltr\">Your SOAR solution should have a drag-and-drop UI for building and modifying playbooks, without getting bogged down by scripting.<\/p>\n<h3><strong>6. Can playbooks be customized to your business processes?<\/strong><\/h3>\n<p dir=\"ltr\">A robust workflow builder should work with custom code as well as out-of-the-box content to allow for adaptation to any organizational environment. Look for SOAR vendors that have other customers in your industry, such as Critical Infrastructure, Financial Services and MSSPs. The demands of these organizations require customized solutions for successful visibility across unique systems.<\/p>\n<h3><strong>7. Does the platform have built-in case management?<\/strong><\/h3>\n<p dir=\"ltr\">Case management should be more than just a repository. Individual case records should be fully interactive, automatically adapting to show the data you need. Much like Salesforce for sales, Workday for HR professionals or ServiceNow for IT, your SOAR platform should act as a centralized management hub for all security. It should be able to capture machine data and automated functions, as well as human decisions during response processes.<\/p>\n<p dir=\"ltr\">A SOAR platform should truly be a \u201c<a href=\"https:\/\/swimlane.com\/blog\/security-operations-system-of-record\">system of record<\/a>\u201d across the entire tech stack. Make sure it can provide visibility and reporting across ecosystems to provide actionable intelligence to stakeholders across the organization.<\/p>\n<h3><strong>8. Can dashboards be created to present Key Performance Indicators (KPIs)?<\/strong><\/h3>\n<p dir=\"ltr\">You should have unlimited ability to create and modify dashboards to display data to fit your needs. Dashboards should be intuitive and easy to customize for a range of users, such as SOC managers, CISOs and even the Board of Directors.<\/p>\n<p dir=\"ltr\">Worthwhile SOAR platforms combine human and machine intelligence through case management, dashboard, and reporting functionalities. This makes it easier for SecOps to gain actionable insights through<a href=\"https:\/\/swimlane.com\/blog\/soar-security-metrics\"> KPI metrics<\/a> like MTTD, MTTR, and MITRE ATTACK framework benchmarks.<\/p>\n<p><strong>9.&nbsp;Will it be able to still meet KPIs if we grow or scale?<\/strong><\/p>\n<p dir=\"ltr\">Make sure the SOAR platform is able to ingest bigger and more diverse data sets from hard-to-reach places. Ensure that your solution can speed up security performance like Mean Time to Resolution (MTTR) and reduce dwell time; this will require throughput and processing power beyond what most SOAR solutions offer.<\/p>\n<p dir=\"ltr\">A SOAR platform should have a long shelf-life that grows and scales with your SOC. The most capable SOAR solutions will be able to ingest great volumes and diverse types of datasets. Look for solution features that help with this, such as distributed big data ingestion, inline enrichment, pre-processing and related functionality.<\/p>\n<h3><strong>10. How does it align with the sector-specific regulatory laws and industry standards?<\/strong><\/h3>\n<p dir=\"ltr\">Organizations across industries struggle with an ever-growing list of industry rules and compliance requirements. To address this challenge, the SOAR platform should automate beyond security controls and procedures. It should capture and automate the document and reporting of all security activities to<a href=\"https:\/\/swimlane.com\/blog\/swimlane-turbine-wins-best-soar-solution-astors-homeland-security-awards\"> ensure compliance<\/a> and avoid regulatory violations.<\/p>\n<p dir=\"ltr\">Look for a SOAR platform that offers simplicity in documentation and compliance reporting. This is the key to less headache down the road.<\/p>\n<h3><strong>11.&nbsp;What is the expected ROI?<\/strong><\/h3>\n<p dir=\"ltr\">Security budgets continue to be constrained, so every new investment must be worthwhile. The value of a SOAR platform should speak for itself \u2013 if it\u2019s valuable. Estimated savings from staff salaries, staff support (including training, tools, etc.), additional security tools and response costs should all be worthwhile. A trusted SOAR vendor will provide transparency into upfront and recurring costs to help <a href=\"https:\/\/swimlane.com\/resources\/roi-report\">calculate the solution\u2019s ROI<\/a>.<\/p>\n<p dir=\"ltr\">SOAR is an integral security product within most organizations, serving to automate key security processes and respond to incidents. To ensure the SOAR platform your organization chooses will provide the greatest ROI, it&#8217;s important to ask yourself (and your vendor) questions that will help you select the best platform for your needs.<\/p>\n<\/p>\n\n\n\n<div class=\"bs-div bs-div-481d03c0f4da67eab3ca0abed4cc997fe53aa78a bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-481d03c0f4da67eab3ca0abed4cc997fe53aa78a {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/ROInaked.png' class='img-fluid'   alt='Data visualization representing quantifiable Security ROI and the financial impact of automated security operations.' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-2aebcd1b2c11849d7c87d8462be32842b8c42b50 bs-div---default\"><div class=\"bs-div__inner     \">\n<h3 class=\"wp-block-heading\" id=\"h-swimlane-roi-calculator\">Swimlane ROI calculator<\/h3>\n\n\n\n<p>Estimate the savings you can achieve with Swimlane Turbine.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-a43b53999f4d0b0d478eb8c250770d1762d98d93\"><style>.bs-pro-button-p-btn-a43b53999f4d0b0d478eb8c250770d1762d98d93 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/blog\/questions-you-need-to-ask-when-evaluating-a-security-automation-vendor\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Calculate Savings <\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-4ffac197d945e44dadadc9d8f52ba4737135ba21 bs-column---default     \">\n<div class=\"bs-div bs-div-ffc71f24880cf5ca65c4a54e87fb14a656cc562d bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/ko\/tag\/soar\/'><span class='tag-content'>SOAR<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-69c461f15bb5fa3fc09d1aa73a0e5865005218ff bs-div---default bs-div--related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-posts\">Related Posts<\/h2>\n\n\n\n<div class=\"bs-related-posts bs-related-posts-block---default\"><div class=\"bs-related-posts__container\"><div class=\"bs-related-posts__items\">\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69e3d50c3c62e bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/questions-you-need-to-ask-when-evaluating-a-security-automation-vendor\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>3\uc6d4 3, 2026<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Questions You Need to Ask When Evaluating an AI Automation Vendor<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69e3d50c3e08d bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/union-types\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>2\uc6d4 25, 2021<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Ask Not What Union Types Can Do For You; Ask What You Can Do to Union Types<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post__container bs-post__container--no-image bs-post-69e3d50c3f31b bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/three-crucial-questions-to-ask-before-adopting-cyber-security-solutions\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>3\uc6d4 12, 2015<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Three crucial questions to ask before adopting a cybersecurity solution<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1 bs-section---default bs-section--newsletter bs-section--common-marketo-form bs-section--common-marketo-form-two-columns  \"><style>.bs-section.bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1{ background-color: #000743;} <\/style><div class=\"container-fluid\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"requestor\">Request a Live Demo<\/h2>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/liitp.svg' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n<script src=\"\/\/pages.swimlane.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1017\"><\/form>\n<script>\n    var embeddedFormId = '05a6905d0187a23e165b2fd995e965fe15cb94f6';\n    var marketoBaseUrl = '\/\/pages.swimlane.com';\n    var munchkinId = '978-QCM-390';\n    var formId = '1017';\n    var responseType = 'redirect';\n    var responseMessage = 'Thank you!';\n    var redirectURL = '';\n    var downloadFileURL = '';\n    var linkOpenType = '_self';\n    var popupVideo = 'url';\n    var popupVideoURL = '';\n    var popupVideoUploadURL = '';\n    MktoForms2.loadForm(marketoBaseUrl, munchkinId, formId, function(form) {\n        form.onSuccess(function(values, followUpUrl) {\n            document.getElementById(\"int_mktoForm_\" + formId).innerHTML = responseMessage;\n                    });\n    });\n<\/script>\n<div class=\"form-submit-note\" id=\"int_mktoForm_1017\"><\/div>\n<!-- Incluing form response options -->\n\n\n\n<script>\n    (function() {\n        \/\/ Please include the email domains you would like to block in this list\n        var invalidDomains = [\"@gmail.\", \"@yahoo.\", \"@hotmail.\", \"@live.\", \"@icloud.\",\"@aol.\", \"@outlook.\", \"@proton.\", \"@mailinator.\"];\n\n\n        MktoForms2.whenReady(function(form) {\n            form.onValidate(function() {\n                var email = form.vals().Email;\n                if (email) {\n                    if (!isEmailGood(email)) {\n                        form.submitable(false);\n                        var emailElem = form.getFormElem().find(\"#Email\");\n                        form.showErrorMessage(\"Must be Business email.\", emailElem);\n                    } else {\n                        form.submitable(true);\n                    }\n                }\n            });\n        });\n\n        function isEmailGood(email) {\n            for (var i = 0; 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