{"id":9423,"date":"2022-06-29T13:24:00","date_gmt":"2022-06-29T19:24:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/procircular-security-automation-customer-story\/"},"modified":"2026-03-20T04:48:14","modified_gmt":"2026-03-20T10:48:14","slug":"%ed%94%84%eb%a1%9c%ec%84%9c%ed%81%98%eb%9f%ac-%eb%b3%b4%ec%95%88-%ec%9e%90%eb%8f%99%ed%99%94-%ea%b3%a0%ea%b0%9d-%ec%82%ac%eb%a1%80","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ko\/blog\/procircular-security-automation-customer-story\/","title":{"rendered":"ProCircular\ub294 \uc720\uc5f0\ud55c \ub85c\uc6b0\ucf54\ub4dc \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \ubcf4\uc548 \uc6b4\uc601\uc744 \uadf9\ub300\ud654\ud569\ub2c8\ub2e4."},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7{ background-color: #000743;} <\/style><div 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col-md-12 col-lg-6   bs-column-2ba18c9b6304620af4785b54fe900bf0ce0fc4d5 bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2022-06-29T13:24:00-06:00\">6\uc6d4 29, 2022<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">ProCircular Maximizes Security Operations with Flexible Low-Code Automation<\/h1>\n\n\n<div class=\"bs-div bs-div-44a15e4b99450b7aaf810333a0fbaa4ff5112133 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/ko\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div 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class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fko%2Fblog%2Fprocircular-security-automation-customer-story%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-0d83d6d9863f92131cc95492d42e5b50c72f00bb bs-column---default bs-column--contents     \">\n<h2>How Swimlane helps ProCircular deliver higher quality results to improve the security operations performance metrics.<\/h2>\n<h3><strong>About ProCircular<\/strong><\/h3>\n<p dir=\"ltr\">ProCircular is a Managed Security Service Provider (MSSP) focused on delivering cybersecurity expertise for a wide range of clients. From full-service monitoring and consulting to security posture assessments, ProCircular enables organizations to confidently manage their cybersecurity risk with information security services. The security team at ProCircular is tasked with providing realistic, actionable and expert guidance to organizations looking to improve their security readiness, meet regulatory commitments, and address the ever-changing landscape of cyber threats. ProCircular currently serves a diverse client base in education, finance, government, healthcare, manufacturing, transportation, defense contractors, and more.<\/p>\n<h3><strong>The Challenge<\/strong><\/h3>\n<p dir=\"ltr\">As an MSSP, security is at the core of ProCircular. That means quickly adapting to the unique needs of the clients they serve across all industries, many with strict compliance requirements. The ProCircular cybersecurity operations team began to see their clients add different security products and solutions into their technology stacks. The introduction of these new tools needed a great deal of effort to manage. As ProCircular CTO, Brandon Potter, explained, \u201cthe time and the effort and the overhead to manually integrate and develop integrations into other platforms \u2013 or to reduce some of that manual overhead \u2013 really takes a toll\u201d. <\/p>\n<p dir=\"ltr\">Hiring more security professionals wasn\u2019t the solution. Not only are there an estimated 600,000 unfilled cybersecurity positions in the United States, but finding security experts with a background in niche client industry tools can quickly turn up fruitless. <\/p>\n<p dir=\"ltr\">As Potter describes it, \u201cpeople are expensive, especially good people \u2013 and no one wants to provide an inferior service. We want the right talent, the right experts\u201d. To maximize the bandwidth of their existing personnel, Potter acknowledges that the ProCircular team needed to focus on the repetitive tasks in their processes. \u201cLet\u2019s remove the manual need for that. Let\u2019s make sure we\u2019re leveraging the technology to the fullest to provide more efficiency and capacity within the team\u201d. <\/p>\n<h3><strong>How Swimlane Helped<\/strong><\/h3>\n<p dir=\"ltr\">ProCircular\u2019s CyberOps team needed a solution that could help in two major ways:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Automate and orchestrate repetitive tasks to save time, effort, and overhead <\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\">Offer a flexible platform that\u2019s easy to implement, scale, and integrate with a range of client tools<\/p>\n<\/li>\n<\/ul>\n<p dir=\"ltr\">As part of their services, ProCircular offers managed XDR, EDR, SIEM, and SOCaaS solutions \u2013 all of which require security analysts to perform time-consuming, repetitive tasks. ProCircular identified this as a key area for automation to step in to reduce the workload for their teams. <\/p>\n<p dir=\"ltr\">\u201cWe\u2019re able to integrate multiple different tool sets, whether they\u2019re client-owned or ProCircular provided. It provides that much-needed automation and orchestration where we can integrate threat intelligence inquiries to really bring the high fidelity alerts up to the front. This gives us more time to hunt for the needle in the haystack, rather than triaging things that are known. We can spend expert time on expert tasks.\u201d <\/p>\n<p>\u201cSwimlane is really going to be the backend brain of our technology stack for the future. Not only will it help with automation and orchestration, but the big draw for us was the flexibility and ease of integration for a more product-agnostic approach. So we\u2019re not going in with one vendor \u2013 we\u2019re much more flexible.&#8221;<\/p>\n<p>\u201cGiven the flexibility of Swimlane, we will absolutely look \u2013 even outside of the security operations center \u2013 for use cases where we might be able to enhance processes with automation\u201d.<\/p>\n<h3>Quick Wins with Security Automation<\/h3>\n<p dir=\"ltr\">The results were immediate for ProCircular. In the short amount of time, they have been a Swimlane customer, they have experienced beneficial results that improve their security performance and grow their business. Read the ProCircular case study for more details, but here at the highlights: <\/p>\n<p dir=\"ltr\"><strong>Increase in Efficiency \u2013<\/strong>  \u201cDuring our 45-day proof of value time\u2026we saw close to a 60% efficiency increase on our team.\u201d<\/p>\n<p dir=\"ltr\"><strong>Improve Security Metrics \u2013<\/strong> \u201cSwimlane really is the glue that holds everything together in our security stack. We have all of these unique and individual toolsets. With Swimlane, we\u2019re allowed to cohesively bring that together and provide those higher-fidelity alerts \u2013 and reduce our mean-time-to-detect and mean-time-to-respond.\u201d<\/p>\n<p dir=\"ltr\"><strong>Faster Event Triage <\/strong>\u2013 \u201cWe\u2019re seeing a significant uptick in the number of events we can triage in a timely manner, and declassify or raise the priority using some SIEM triage playbooking as well as some EDR playbooking.\u201d <\/p>\n<p dir=\"ltr\"><strong>Growth in Customer Acquisition \u2013<\/strong> \u201cIn order to do this much work, we would\u2019ve had to add an additional three or four analysts immediately to handle the amount that we\u2019re handling. So we\u2019ve been able to add more clients strategically without expanding our cost with additional staff or reducing the quality of our service delivery.\u201d<\/p>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-0ad64702520e52820989c3b8a4a5574abd826112 bs-column---default     \">\n<div class=\"bs-div bs-div-f0851be86a4542da358c10ec17ccebffa17efe07 bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/ko\/tag\/customers\/'><span class='tag-content'>Customer<\/span><\/a><a href='https:\/\/swimlane.com\/ko\/tag\/mssp\/'><span class='tag-content'>MSSP<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-5e7267355d8caf36f5b5e0c86eef387b664b848d bs-div---default bs-div--related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-posts\">Related 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