{"id":9500,"date":"2022-02-02T09:00:00","date_gmt":"2022-02-02T16:00:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/softcat-blog-post\/"},"modified":"2025-12-10T03:38:35","modified_gmt":"2025-12-10T10:38:35","slug":"%ec%86%8c%ed%94%84%ed%8a%b8%ec%ba%a3-%eb%b8%94%eb%a1%9c%ea%b7%b8-%ea%b2%8c%ec%8b%9c%eb%ac%bc","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/ko\/blog\/softcat-blog-post\/","title":{"rendered":"Softcat, \ub85c\uc6b0\ucf54\ub4dc \ubcf4\uc548 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 30% \uc0ac\uc5c5 \uc131\uc7a5 \ub2ec\uc131 (\uc601\uc0c1)"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-f49668dca89a07af4c4bed27713f079b6839f643 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-f49668dca89a07af4c4bed27713f079b6839f643{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   bs-column-3c02e72bbbdd27fbc2206a57dc520373f8b450b2 bs-column---default bs-column--right d-flex flex-column justify-content-end    \"><figure class=\"wp-block-post-featured-image\"><img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/Softcat_Masthead1120x697.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Illustration of digital banking platform with financial workflows and cybersecurity controls\" style=\"object-fit:cover;\" srcset=\"https:\/\/swimlane.com\/wp-content\/uploads\/Softcat_Masthead1120x697.png 1120w, https:\/\/swimlane.com\/wp-content\/uploads\/Softcat_Masthead1120x697-300x187.png 300w, https:\/\/swimlane.com\/wp-content\/uploads\/Softcat_Masthead1120x697-1024x637.png 1024w, https:\/\/swimlane.com\/wp-content\/uploads\/Softcat_Masthead1120x697-768x478.png 768w\" sizes=\"(max-width: 1120px) 100vw, 1120px\" \/><\/figure><\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-6   bs-column-6a13826d98ae006805bf00373c567a95c3c65a9a bs-column---default d-flex flex-column    \"><div class=\"wp-block-post-date\"><time datetime=\"2022-02-02T09:00:00-07:00\">2\uc6d4 2, 2022<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">Softcat Realizes 30% Business Growth Powered by Low-Code Security Automation (Video)<\/h1>\n\n\n<div class=\"bs-div bs-div-f106fb945b2c4610a440b9e5b4f63c0c1cbbec02 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/ko\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-050e6505c2b06c7ce9ca858e2f56661a365e6ba8 bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-b9d738473a055284b615b4f50be5a383dfe4cc38 bs-column---default     \"><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/swimlane.com\/ko\/blog\/softcat-blog-post\/'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Email\" class=\"heateor_sss_email\" href=\"https:\/\/swimlane.com\/ko\/blog\/softcat-blog-post\/\" onclick=\"event.preventDefault();window.open('mailto:?subject=' + 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class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fko%2Fblog%2Fsoftcat-blog-post%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-5fcbee853797bef68c609dd2715f511e3ead78a3 bs-column---default bs-column--contents     \">\n<h2>How Swimlane helped Softcat retain talent and reduce the cost of customer acquisition<\/h2>\n<p dir=\"ltr\"><a href=\"https:\/\/www.softcat.com\/\">Softcat<\/a> is a leading provider of IT solutions and managed services. Their success and customer-first mindset has recently earned their recognition as the Channel Reseller News (CRN) number 1 value-added reseller in the UK! From a technology perspective, automation played a big role in helping to drive their recent business growth.<\/p>\n<p dir=\"ltr\">As a <a href=\"https:\/\/swimlane.com\/solutions\/industries\/mssps\">managed service provider (MSP)<\/a>, Softcat is responsible for overseeing the infrastructure, and managing and responding to the alerts of multiple clients. Softcat and their analysts were not immune to the cybersecurity industry&#8217;s skills shortage or the burnout that comes from monotonous work, like triaging low-fidelity alerts.<\/p>\n<p dir=\"ltr\"><em>According to Matt Helling, Head of Cyber Services at SoftCat, \u201cAs clients continue to mature their cybersecurity practice internally, they are having to adopt more platforms. To manage these platforms they need more staff. To grow their staff, they need to find and recruit qualified people and then continuously nurture and develop them.\u201d <\/em><\/p>\n<p dir=\"ltr\"><em>Softcat acknowledges how difficult this is for clients. \u201cWe built our services to try and eradicate some of those issues, to essentially take the platform problem and people problem away from our customers and take it on ourselves,\u201d added Helling. <\/em><br \/><em><br \/><\/em>Watch Matthew Helling\u00a0describe how <a href=\"https:\/\/www.youtube.com\/watch?v=AsJtjJIBwiM\" target=\"_blank\" rel=\"noopener\">Swimlane serves as a System of Record<\/a> for their managed security services, helping save the organization valuable time and money.<em><br \/><\/em><\/p>\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/AsJtjJIBwiM\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n<p dir=\"ltr\"><em>\u00a0<\/em><\/p>\n<h3>Building a Business Case for Security Automation<\/h3>\n<p dir=\"ltr\">Helling and the Softcat team knew that in order to scale their business they needed to hire, train, develop and retain a core group of security analysts that would support their customers. As they were evaluating solutions, the value of<a href=\"https:\/\/swimlane.com\/resources\/2021-soar-report-swimlane-cybersecurity-insiders\"> security automation (SOAR)<\/a> was apparent. It was easy to justify because security automation allowed them to take on more clients without needing to hire additional analysts. Plus, it frees existing analysts\u2019 time for more strategic work, which improves job satisfaction.<\/p>\n<p dir=\"ltr\">To select a security automation solution, Softcat first identified their<a href=\"https:\/\/swimlane.com\/solutions\/use-cases\/\"> priority use cases<\/a>, then sent out an RFP to five SOAR vendors, then narrowed down the list to three finalists, and ultimately selected <a href=\"https:\/\/swimlane.com\/platform\/\">Swimlane\u2019s low-code security automation platform.<\/a><\/p>\n<h3>Why Swimlane was a Stand-Out<\/h3>\n<p dir=\"ltr\">Swimlane\u2019s low-code security automation platform stood out because of it\u2019s powerful automation engine. Compared to SOAR solutions, Swimlane\u2019s engine proved to be more extensible and capable of extending automation beyond SOC use cases. The Head of Cybersecurity, Matt Helling, and his team also favored Swimlane because:<\/p>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>Workflow and technology agnostic<\/strong> &#8211; <em>\u201cwith Swimlane, we didn&#8217;t have to try and fit our outcome into a preconceived box that had already been developed. Swimlane allowed us to build something that worked for us and how we operate,\u201d said Helling.<\/em><\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>Security automation beyond the SOC &#8211; <\/strong><em>\u201cWhat we like about Swimlane is the fact that it also allows our internal IT department to automate certain processes like JMLs (joiners, movers, leavers). Additionally, we have other services within the business that are interested in how they can utilize the platform.\u201d <\/em><\/p>\n<\/li>\n<\/ol>\n<h3>How Security Automation Fuels Softcat Business Growth<\/h3>\n<p dir=\"ltr\">Softcat has been a Swimlane customer for close to two years now. During this time, they have realized many tangible results that help mature their security posture, grow their business, and retain security talent. <a href=\"https:\/\/swimlane.com\/case-study\/softcat\/\" rel=\"noopener\">Read the Softcat case study<\/a> for all other details, but here are the highlights:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>30% growth in customer acquisition &#8211; <\/strong>Swimlane\u2019s automation, intuitive dashboards, and reporting have helped Softcat reduce the cost of acquiring a new customer. They\u2019ve been able to grow their business by 30% without increasing their headcount.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>Gained a system of record for security &#8211; <\/strong>Swimlane has become Softcat&#8217;s primary interface to interact with all security solutions, serving as their system of record for all customers.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>Retained and grown security talent: <\/strong>Swimlane enabled Softcat to invest in and promote their staff by reducing time spent on manual alert triage.<\/p>\n<\/li>\n<\/ul>\n<h3>See for yourself<\/h3>\n<p dir=\"ltr\">Learn how Swimlane can adapt to, and scale, your security automation processes schedule your own live demo at <a href=\"https:\/\/swimlane.com\/demo\">swimlane.com\/demo<\/a><\/p>\n\n\n\n<div class=\"bs-div bs-div-12a9a294b5ea5d0c166dd44eedf8353a5eea47f8 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-12a9a294b5ea5d0c166dd44eedf8353a5eea47f8 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif' class='img-fluid'   alt='Animated GIF showing Swimlane Turbine playbook interface with advanced panel filtering and automated logic search.' title='' data-gif= \"https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif\" \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-2aebcd1b2c11849d7c87d8462be32842b8c42b50 bs-div---default\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-see-swimlane-turbine-in-action\">See Swimlane Turbine in Action <\/h2>\n\n\n\n<p class=\"has-white-color has-text-color\">Schedule a Swimlane Turbine live demonstration with our experts! Learn how our AI-enabled security automation platform can help you solve the most challenging problems across your entire security organization.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-e52e6a3adbf9cf51df90640dbdb61fdb3ba7c681\"><style>.bs-pro-button-p-btn-e52e6a3adbf9cf51df90640dbdb61fdb3ba7c681 .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/demo\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Request a Demo<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-4ffac197d945e44dadadc9d8f52ba4737135ba21 bs-column---default     \">\n<div class=\"bs-div bs-div-ffc71f24880cf5ca65c4a54e87fb14a656cc562d bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div class=\"post-tag-wrapper\">\n    <p><a href='https:\/\/swimlane.com\/ko\/tag\/customers\/'><span class='tag-content'>Customer<\/span><\/a><a href='https:\/\/swimlane.com\/ko\/tag\/mssp\/'><span class='tag-content'>MSSP<\/span><\/a><\/p><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"bs-div bs-div-69c461f15bb5fa3fc09d1aa73a0e5865005218ff bs-div---default bs-div--related-posts\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-related-posts\">Related Posts<\/h2>\n\n\n\n<div class=\"bs-related-posts bs-related-posts-block---default\"><div class=\"bs-related-posts__container\"><div class=\"bs-related-posts__items\">\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69dfea33a982f bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/economics-sustainable-ai-growth\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>6\uc6d4 11, 2025<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>The Economics of Sustainable AI Growth and Why Customers Should Care<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69dfea33aaf02 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/will-ai-drive-efficiency-budget-growth\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>12\uc6d4 20, 2024<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Will AI Drive Efficiency and Budget Growth? Risks, Rewards &#038; Reality<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-4bb8c1b66cb5e72c43988fbaf017046daf38fc18 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69dfea33ac046 bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/ko\/blog\/hero-ai-model-updates\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>7\uc6d4 22, 2025<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Elevated Intelligence: Hero AI Now Powered by 3x Larger Model<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"bs-section bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1 bs-section---default bs-section--newsletter bs-section--common-marketo-form bs-section--common-marketo-form-two-columns  \"><style>.bs-section.bs-section-2a4a600ae9ab197b6a4ccafe05152bf1a2fde1d1{ background-color: #000743;} <\/style><div class=\"container-fluid\">\n<div class=\"bs-row row   bs-row---default\">\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"requestor\">Request a Live Demo<\/h2>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-0 col-md-0 col-lg-6   bs-column-df5e10bef85c15055718b4d93887855962017939 bs-column---default     \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/liitp.svg' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n<script src=\"\/\/pages.swimlane.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1017\"><\/form>\n<script>\n    var embeddedFormId = '05a6905d0187a23e165b2fd995e965fe15cb94f6';\n    var marketoBaseUrl = '\/\/pages.swimlane.com';\n    var munchkinId = '978-QCM-390';\n    var formId = '1017';\n    var responseType = 'redirect';\n    var responseMessage = 'Thank you!';\n    var redirectURL = '';\n    var downloadFileURL = '';\n    var linkOpenType = '_self';\n    var popupVideo = 'url';\n    var popupVideoURL = '';\n    var popupVideoUploadURL = '';\n    MktoForms2.loadForm(marketoBaseUrl, munchkinId, formId, function(form) {\n        form.onSuccess(function(values, followUpUrl) {\n            document.getElementById(\"int_mktoForm_\" + formId).innerHTML = responseMessage;\n                    });\n    });\n<\/script>\n<div class=\"form-submit-note\" id=\"int_mktoForm_1017\"><\/div>\n<!-- Incluing form response options -->\n\n\n\n<script>\n    (function() {\n        \/\/ Please include the email domains you would like to block in this list\n        var invalidDomains = [\"@gmail.\", \"@yahoo.\", \"@hotmail.\", \"@live.\", \"@icloud.\",\"@aol.\", \"@outlook.\", \"@proton.\", \"@mailinator.\"];\n\n\n        MktoForms2.whenReady(function(form) {\n            form.onValidate(function() {\n                var email = form.vals().Email;\n                if (email) {\n                    if (!isEmailGood(email)) {\n                        form.submitable(false);\n                        var emailElem = form.getFormElem().find(\"#Email\");\n                        form.showErrorMessage(\"Must be Business email.\", emailElem);\n                    } else {\n                        form.submitable(true);\n                    }\n                }\n            });\n        });\n\n        function isEmailGood(email) {\n            for (var i = 0; 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