{"id":9389,"date":"2022-08-16T10:34:00","date_gmt":"2022-08-16T16:34:00","guid":{"rendered":"https:\/\/swimlane.com\/resource\/digital-investigative-group-customer-story\/"},"modified":"2026-03-20T04:48:43","modified_gmt":"2026-03-20T10:48:43","slug":"historia-de-cliente-do-grupo-de-investigacao-digital","status":"publish","type":"sw_resource","link":"https:\/\/swimlane.com\/pt\/blog\/digital-investigative-group-customer-story\/","title":{"rendered":"Por que a DIG escolheu o Swimlane para transformar sua defesa contra phishing?"},"content":{"rendered":"\n\n\n<section class=\"bs-section bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7 bs-section---default bs-section--blog-inner-banner  \"><style>.bs-section.bs-section-50ac0cc438dbf2f3b380783c05a3c736bb0670e7{ background-color: #000743;} <\/style><div class=\"container\">\n<div class=\"bs-row row  flex-md-row-reverse bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-12 col-lg-6   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class=\"wp-block-post-date\"><time datetime=\"2022-08-16T10:34:00-06:00\">Ago 16, 2022<\/time><\/div>\n\n<h1 class=\"wp-block-post-title has-text-color has-white-color\">Why The DIG Chose Swimlane to Transform Its Phishing Defense<\/h1>\n\n\n<div class=\"bs-div bs-div-44a15e4b99450b7aaf810333a0fbaa4ff5112133 bs-div---default\"><div class=\"bs-div__inner d-flex flex-wrap align-items-center    \">\n<a class=\"bs-post__author has-text-align-center\" href=\"https:\/\/swimlane.com\/pt\/author\/Katie_Bykowski\/\">\n\t<div class=\"profile-desc\">\n\t\t<figure>\n\t\t\t<img decoding=\"async\" src=\"https:\/\/swimlane.com\/wp-content\/uploads\/author_Katie_Bykowski.jpg\" alt=\"user-avatar\">\n\t\t<\/figure>\n\t\t<span class=\"prefix\"><\/span>\n\t\t<span class=\"name\">\n\t\t\tKatie Bykowski\t\t<\/span>\n\t<\/div>\n<\/a>\n\n\n\n<div class=\"reading-time\">\n    <span class=\"reading-time__time\">3 <\/span> Minute Read\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n\n\n\n\n\n\n<section class=\"bs-section bs-section-205a03f93391472c82564395e3b5684e68c8ef7d bs-section---default bs-section--blog-inner-main-contents  \"><div class=\"container\">\n<div class=\"bs-row row justify-content-between  bs-row---default\">\n<div class=\" bs-column col-sm-12 col-md-1   bs-column-fa02c15a19a9c2952663733986e45d4eef708638 bs-column---default     \"><div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-ss-offset=\"0\" data-heateor-sss-href='https:\/\/swimlane.com\/pt\/blog\/digital-investigative-group-customer-story\/'><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Email\" class=\"heateor_sss_email\" href=\"https:\/\/swimlane.com\/pt\/blog\/digital-investigative-group-customer-story\/\" onclick=\"event.preventDefault();window.open('mailto:?subject=' + 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class=\"heateor_sss_button_linkedin\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fswimlane.com%2Fpt%2Fblog%2Fdigital-investigative-group-customer-story%2F\" title=\"Linkedin\" rel=\"nofollow noopener\" target=\"_blank\" style=\"font-size:32px!important;box-shadow:none;display:inline-block;vertical-align:middle\"><span class=\"heateor_sss_svg heateor_sss_s__default heateor_sss_s_linkedin\" style=\"background-color:#0077b5;width:35px;height:35px;border-radius:999px;display:inline-block;opacity:1;float:left;font-size:32px;box-shadow:none;display:inline-block;font-size:16px;padding:0 4px;vertical-align:middle;background-repeat:repeat;overflow:hidden;padding:0;cursor:pointer;box-sizing:content-box\"><svg style=\"display:block;border-radius:999px;\" focusable=\"false\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"100%\" height=\"100%\" viewBox=\"0 0 32 32\"><path d=\"M6.227 12.61h4.19v13.48h-4.19V12.61zm2.095-6.7a2.43 2.43 0 0 1 0 4.86c-1.344 0-2.428-1.09-2.428-2.43s1.084-2.43 2.428-2.43m4.72 6.7h4.02v1.84h.058c.56-1.058 1.927-2.176 3.965-2.176 4.238 0 5.02 2.792 5.02 6.42v7.395h-4.183v-6.56c0-1.564-.03-3.574-2.178-3.574-2.18 0-2.514 1.7-2.514 3.46v6.668h-4.187V12.61z\" fill=\"#fff\"><\/path><\/svg><\/span><\/a><\/div><div class=\"heateorSssClear\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-lg-8 col-md-11   bs-column-0d83d6d9863f92131cc95492d42e5b50c72f00bb bs-column---default bs-column--contents     \">\n<h2>Low-code security automation helps the DIG automate phishing, SIEM alerts and more to save 30-40% more time on day-to-day tasks.<\/h2>\n<p dir=\"ltr\">The Digital Investigative Group (DIG) is a Managed Security Services Provider (MSSP) startup that serves local government entities and Managed Service Providers (MSPs) in Montana. As the tech bubble continues to grow there, the DIG helps these smaller businesses enhance their cybersecurity posture with a higher level of security and certification.<\/p>\n<p dir=\"ltr\">The growing threat landscape has put pressure on every organization, especially MSSPs. The DIG sought to find an automation solution to speed up their processes and offer even stronger security services to their customers.<\/p>\n<h3>Automation to Empower Security Staff<\/h3>\n<p dir=\"ltr\">There are nearly <a href=\"https:\/\/www.ic3.gov\/Media\/PDF\/AnnualReport\/2020_IC3Report.pdf\" target=\"_blank\" rel=\"noopener\">3.5 million<\/a> unfilled cybersecurity positions in the United States, but the pressure can be felt more acutely in certain regions of the country. Montana is high on that list. With the recent explosion of technology companies in Montana, demand for cybersecurity has quickly grown. But a large skills shortage persists because programs that teach cybersecurity are still limited.<\/p>\n<p dir=\"ltr\">Zach Tielking, DIG Chief Cyber Forensicator, identified a solution to fill this cybersecurity skills gap: security automation. \u201cIn Montana, just like everywhere else, there\u2019s been a real need for cybersecurity individuals. It\u2019s been very difficult for us, as well as other businesses, to find those individuals. We really turn to automation to help ourselves be able to keep up and bring security to Montana.\u201d<\/p>\n<h3>Automation to Protect Clients From Phishing Attempts<\/h3>\n<p dir=\"ltr\"><a href=\"https:\/\/www.ic3.gov\/Media\/PDF\/AnnualReport\/2020_IC3Report.pdf\" target=\"_blank\" rel=\"noopener\">85%<\/a> of all breaches involve a human element \u2013 why? Because humans are the easiest way to infiltrate an organization&#8217;s cyber defense. That\u2019s why MSSPs like the DIG focus on phishing, <a href=\"https:\/\/www.ic3.gov\/Media\/PDF\/AnnualReport\/2020_IC3Report.pdf\" target=\"_blank\" rel=\"noopener\">3.5 million<\/a> in the United States.<\/p>\n<p>According to Tielking, \u201cphishing stills tends to be the number one attack vector. Humans are the big vulnerability inside of environments. To get solutions to help us process those phishing emails faster was the number one thing we needed inside automation.\u201d<\/p>\n<h3>Best-of-Breed Security Automation<\/h3>\n<p dir=\"ltr\">As a part of the selection process, the DIG needed an automation solution that was customizable and free of vendor lock-in limitations. The automation solution also needed to offer robust automation across the tool stack, yet be easy to use. After comparing a range of security automation and SOAR vendors, Swimlane stood out as the smart choice for a number of reasons:<\/p>\n<p dir=\"ltr\"><strong>Customizable and Versatile: <\/strong>\u201cWhen we were searching for automation, we found Swimlane to be one of the few products that actually allowed us a more versatile and custom build into automation.\u201d<\/p>\n<p dir=\"ltr\"><strong>Immediate Time Savings:<\/strong> \u201cWithin the first couple of weeks, we had Swimlane up and processing our data, and adding the value of time savings to our business. It was fast.\u201d<\/p>\n<p dir=\"ltr\"><strong>A System of Record for Security: <\/strong><\/p>\n<p dir=\"ltr\">\u201cWe use Swimlane as a central repository for all of our data coming in. We use it to automate all of our other tool stacks, to bring our tech into almost a \u2018single pane of glass\u2019 situation. That really allows them to work in one area \u2013 no one product, no one software \u2013 that keeps it easier for training, learning, and overall quality of life.\u201d<\/p>\n<p dir=\"ltr\"><strong>5-Star Support:<\/strong><\/p>\n<p dir=\"ltr\">\u201cThe Swimlane Support staff are amazing\u2026When it comes to support, Swimlane is above the rest\u201d.<\/p>\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/_TlhoJ3G3Nk\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n<h3>Quick Wins<\/h3>\n<p dir=\"ltr\">The DIG experienced two major outcomes soon after configuring Swimlane into their tech stack:<\/p>\n<ul>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>Increase Endpoint Device Count \u201c<\/strong>from a couple hundred to now several thousand \u2013 without expanding our staff.\u201d<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\"><strong>30 &#8211; 40% Time Savings <\/strong>by automating SIEM alerts<strong>,<\/strong> \u201cit\u2019s now just seconds inside of Swimlane\u201d.<\/p>\n<\/li>\n<\/ul>\n<h3>A Sneak Peak Into the Future of Security Automation<\/h3>\n<p dir=\"ltr\">Swimlane invited the DIG to participate in the Swimlane Turbine Beta Program. After experiencing the new platform, Tielking already noticed promising results:<\/p>\n<p dir=\"ltr\">\u201cIt shows playbooks that will really lower the barrier-to-entry to create automations for our new techs that come on board\u2026With Turbine, I\u2019m really excited because it\u2019s going to allow a lot of our staff to get into automating the different processes we work on daily.<\/p>\n<p dir=\"ltr\">\u201cThe turbine playbooks will probably be another 2x to 3x time-saving efficiency to the DIG\u2026It\u2019s really exciting to see that we\u2019ll be able to take our automations and push them to the next level\u201d.<\/p>\n<p>Read more in <a href=\"https:\/\/www.ic3.gov\/Media\/PDF\/AnnualReport\/2020_IC3Report.pdf\" target=\"_blank\" rel=\"noopener\">our case study about the DIG.<\/a><\/p>\n\n\n\n<div class=\"bs-div bs-div-4312ddfc9d16221ed0ed196f19c4182f102c76d9 bs-div---default bs-div--blog-inner-download-guide\"><style>.bs-div.bs-div-4312ddfc9d16221ed0ed196f19c4182f102c76d9 {background-image: url(https:\/\/swimlane.com\/wp-content\/uploads\/2022\/10\/download-report.png); background-position: center center;\n    background-size: cover;} <\/style><div class=\"bs-div__inner d-flex flex-wrap justify-content-center  flex-md-row-reverse align-items-md-center justify-content-md-between flex-md-nowrap  \"><div class='media-elements bs-media-element---default enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif' class='img-fluid'   alt='Animated GIF showing Swimlane Turbine playbook interface with advanced panel filtering and automated logic search.' title='' data-gif= \"https:\/\/swimlane.com\/wp-content\/uploads\/Turbine_playbook_Add-panel-filter_search-3-1.gif\" \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n\n<div class=\"bs-div bs-div-773aef0a3852274bc6b23f7985e05efd194e399e bs-div---default\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-see-swimlane-turbine-in-action\">See Swimlane Turbine in Action<\/h2>\n\n\n\n<p>Schedule a Swimlane Turbine live demonstration with our experts! Learn how our AI-enabled security automation platform can help you solve the most challenging problems across your entire security organization.<\/p>\n\n\n\n<span class=\"bs-pro-button bs-pro-button---default bs-pro-button--primary-with-arrow-small bs-pro-button-p-btn-b9a65ac977059f2e5b91a2d45ad8f7b70e20d12b\"><style>.bs-pro-button-p-btn-b9a65ac977059f2e5b91a2d45ad8f7b70e20d12b .bs-pro-button__container {background-color: #abb8c3; color: #000000;}<\/style><a href=\"https:\/\/swimlane.com\/demo\/\" target=\"\" rel=\"noopener noreferrer\" class=\"bs-pro-button__container\">Request a Demo<\/a><\/span>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\" bs-column col-sm-12  col-md-12 col-lg-3   bs-column-0ad64702520e52820989c3b8a4a5574abd826112 bs-column---default     \">\n<div class=\"bs-div bs-div-f0851be86a4542da358c10ec17ccebffa17efe07 bs-div---default bs-div--tags\"><div class=\"bs-div__inner     \">\n<h2 class=\"wp-block-heading\" id=\"h-tags\">Tags<\/h2>\n\n\n<div 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class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>Jan 19, 2023<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Why InComm Payments Chose Swimlane to Unite Its Tech Stack<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-b619eb984092e720779a969a873521d2ec1a85a5 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69ddf9e7a3bba bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/pt\/blog\/rv-connex-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>Dez 20, 2023<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Why RV Connex Chose Swimlane As \u201cThe Powerhouse\u201d Of Their SOC<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read More<\/span><\/div>\n<\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\t<\/div>\n\n\n\n<div class=\" bs-column col-sm-4   bs-column-b619eb984092e720779a969a873521d2ec1a85a5 bs-column---default     \">\t\t\t\t\t<div class=\"bs-post bs-post-69ddf9e7a488c bs-single-post---default enable\" >\n\t\t\t<a class=\"bs-post__trigger\" href='https:\/\/swimlane.com\/pt\/blog\/ntt-data-customer-story\/' target='_self'>\t\t\t<div class=\"bs-post__inner\">\n\t\t\t\t<div class=\"bs-post__details\">    <div class=\"bs-post__date\">\n        <span>Mai 24, 2022<\/span>\n    <\/div>\n    <div class=\"bs-post__title\">\n        <h5>Why NTT DATA Chose Swimlane for Security Automation<\/h5>\n    <\/div>\n<div class=\"bs-post__learn-more\">\n    <span class='btn learn-more-text bs-post__learn-more-text'>Read 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enable'>    <div class='bs-common-image'>\n                            <figure class='figure justify-content-start d-flex'>\n                            <picture>\n                            \n                            <img src='https:\/\/swimlane.com\/wp-content\/uploads\/liitp.svg' class='img-fluid'   alt='' title=''  \/>\n                            <\/picture>\n                                \n                            <\/figure>\n                        <\/div><\/div>\n\n<script src=\"\/\/pages.swimlane.com\/js\/forms2\/js\/forms2.min.js\"><\/script>\n<form id=\"mktoForm_1017\"><\/form>\n<script>\n    var embeddedFormId = '05a6905d0187a23e165b2fd995e965fe15cb94f6';\n    var marketoBaseUrl = '\/\/pages.swimlane.com';\n    var munchkinId = '978-QCM-390';\n    var formId = '1017';\n    var responseType = 'redirect';\n    var responseMessage = 'Thank you!';\n    var redirectURL = '';\n    var downloadFileURL = '';\n    var linkOpenType = '_self';\n    var popupVideo = 'url';\n   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