Jeffrey Chen

Jeffrey Chen is a Senior Product Manager with extensive experience in IT Service Management, security incident response, and the development of integrations across major ITSM, SIEM, and SOAR platforms. At Swimlane, he leads the development of third-party integrations, working closely with engineering teams to streamline cybersecurity workflows and enhance automation capabilities. Prior to Swimlane, Jeffrey managed integration initiatives at Flashpoint and TruSTAR, contributing to advanced threat intelligence products and supporting customers with tailored technical solutions. As a graduate of California State Polytechnic University-Pomona, he is skilled in optimizing product strategies, designing high-impact security integrations, and driving innovation in cybersecurity solutions.