Technical Support

Best-in-class technical support resources to ensure you get the most from your Swimlane deployment.

Contact Support

Get The Support Your Organization Needs to Be Successful

There are several ways you can have access to expertise and best-practices on how to get the most value of your Swimlane security automation platform.


Ask us

The Swimlane support portal allows you to submit a question, feature request or bug report all in one place. Then our team of expert support engineers work with you to find the best solution. Live support options during business hours are also available*.

Contact Support

*Monday-Friday, 7 a.m. – 6 p.m. MST, excluding federal holidays.


Ask everyone

When you want to ask a question but would like to bounce ideas off other security operations professionals, turn to the community. Collaborate with a robust community of security professionals to ask and answer questions, pose hypotheticals, find new ways to solve problems, and share unique use cases.


Explore our content

Would you just like to know a little more? Are you interested in exploring other industry use cases? We have created a myriad of e-books, reports, videos and webinars just for you!

Ready to Get the Automation Support that Fits You?

Whether you are new to Security Orchestration, Automation and Response (SOAR) or just getting started, contact us to learn why Swimlane customer support is second to none.

Contact Us