Customer Support at Swimlane

At Swimlane, security orchestration, automation and response (SOAR) is what we do. We’re doing big things in security operations with an endless commitment to supporting you, our customer.

Swimlane Customer Success Screenshot

Ask us

The Swimlane support portal allows you to submit a question, feature request or bug report all in one place. Then our team of expert support engineers work with you to find the best solution. Live support options during business hours* are also available.

*Monday-Friday, 7 a.m. – 6 p.m. MST, excluding federal holidays.

Visit support portal


Ask everyone

When you want to ask a question but would like to bounce ideas off other security operations professionals, turn to the community. Collaborate with a robust community of security professionals to ask and answer questions, pose hypotheticals, find new ways to solve problems, share unique use cases and more.

Join SecOps Hub

Keyboard With Swimlane Logo

Keep learning

Would you just like to know a little more? Are you interested in exploring other industry use cases? We have created a myriad of e-books, reports, videos and webinars just for you!

Visit resources page