.01 Customer Support at Swimlane
At Swimlane, we SOAR in support. Seriously, we’re doing big things in security operations with an endless commitment to supporting you, our customer. We offer standard and premium support with follow-the-sun global support services.
Ask us
The Swimlane support portal allows you to submit a question, feature request or bug report all in one place. Then our team of expert support engineers work with you to find the best solution. Live support options during business hours* are also available.
*Monday-Friday, 7 a.m. – 6 p.m. MST, excluding federal holidays.
Swimlane Support Overview
Get detailed information about Swimlane's support programs
Ask everyone
When you want to ask a question but would like to bounce ideas off other security operations professionals, turn to the community. Collaborate with a robust community of security professionals to ask and answer questions, pose hypotheticals, find new ways to solve problems, share unique use cases and more.
Keep learning
Would you just like to know a little more? Are you interested in exploring other industry use cases? We have created a myriad of e-books, reports, videos and webinars just for you!