The Voice of Swimlane Customers

Hear from CISOs, SOC analysts and security engineers about why they only trust Swimlane for security automation. Read their case studies to learn the outcomes they’ve achieved along the way.

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Success Stories from the Source

Don’t take our word for it. Explore why customers chose Swimlane Turbine over security automation alternatives, and how the platform has become the cornerstone of success for their security operations.  

RV Connex

RV Connex needed security automation to grow its MDR service. After selecting Swimlane, they experienced a 300% increase in customer-to-analyst ratio and expanded their MDR capabilities to automate vulnerability management, fraud case management, and employee on/off-boarding for their clients.  

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Weedmaps relies on Swimlane for endless DevSecOps automation, which helps them adhere to strict compliance regulations. Swimlane became a source of truth for granular compliance tracking and enhanced collaboration and communication for the team.

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Toshiba uses Swimlane to consolidate incident information into the Swimlane platform, where current alert statuses can be quickly ascertained, and by managing the information in dashboards, it became easier to achieve a common understanding of security processes and procedures within the company.

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InComm Payments

The CISO at InComm Payments knew his SOC team needed flexible security automation to unlock attack surface visibility to speed case remediation and drive efficiencies. With Swimlane, InComm Payments remediates cases 3 times faster than before, giving them a real sense of the ROI of security automation. 

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The Softcat leadership team knew they needed automation to overcome the cybersecurity skills shortage and grow their MSSP business. Security automation from Swimlane helped Softcat automate 14 use cases and ultimately grow their business by 30% without needing to hire additional analysts.

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NTT Data

Before leveraging security automation, NTT Data found it difficult to keep pace with fast-changing threats and compliance requirements in light of staffing shortages. They chose Swimlane’s low-code security automation platform for its agnostic integrations, customizable use cases, and playbooks, as well as its overall reliability.

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ProCircular needed a solution to better integrate and adapt cybersecurity solutions for their MSSP clients across a variety of industries. They selected Swimlane after a pre-sales trial led to a 60% increase in SOC team efficiency. Swimlane continues to help ProCircular grow their MSSP business efficiently, and improve security metrics, like MTTD and MTTR, for their clients.

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The Digital Investigative Group (DIG) is a Montana-based MSSP that turned to automation to help strengthen its phishing defenses and improve SIEM alert triage efficiency without hiring additional analysts.  With Swimlane, the DIG improved efficiencies by 30-40% and grew their managed endpoints from tens to thousands.

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Why RV Connex CISO Chose Swimlane

RV Connex is a Thailand-based company specializing in national defense and space manufacturing. By implementing Swimlane’s low-code security automation platform, RV Connex was able to increase its customer-to-analyst ratio by 300% and dramatically improve the ROI of its MDR service. 

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Real Customers, Real Outcomes

Security automation helps security teams from all industries improve their security and business outcomes. See some customer success highlights below.

Customer-to-Analyst Ratio Increase



RV Connex dramatically improved the ROI of its MDR service by using automation to improve its customer-to-analyst efficiency.

Case Remediation



InComm Payments gains visibility and efficiencies with Swimlane, which leads to the ability to remediate cases three times faster than before.

Use Cases Automated



Softcat uses Swimlane automation for 14+ use cases, which helped them grow their business by 30% without needing to hire additional analysts.

Reasons Why Customers Rely on Swimlane

  • #1 rated SOAR on Gartner Peer Insights
  • Fortune 500s rely on Swimlane for security automation 
  • Proven to integrate with anything your environment demands

Trusted By

The Most Demanding
Security Teams Use Swimlane

I would recommend Swimlane to my peers, to all security operations departments, and even to the C-level. It gives you a very robust look into the environment and gives your analysts the ability to work efficiently within a single platform.

Jonathan KennedyCISO InComm Payments

The ease of use and visual user experience of Swimlane Turbine’s playbooks lowers the barrier of entry for analysts to be successful automators. With Turbine, we’ve seen that tier-one analysts can build playbooks two to three times faster than they can with other solutions. Using Turbine will enable us to spend more time on our customers instead of building or managing solutions. 

Zach TieklingChief Cyber Forensicator  – Digital Investigative Group

With Swimlane, we didn’t have to try and fit our outcomes into a preconceived box that had already been developed. Swimlane allowed us to build something that worked for us and how we operate.

Matt HellingHead of Cybersecurity – Softcat

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