MSSP Pricing & Packages

Scale your business with a full-featured AI-enhanced security automation platform package sized for your client’s needs.

Standard

Best for
  • Emerging managed service providers looking to establish efficient and scalable operations. 
Get started

Plus

Best for
  • Regional or national managed service providers who are looking to increase profitability and growth.
Get started

Pro

Best for
  • Mutli-national managed service providers with a diverse client base looking to maximize revenue.
Get started

Elite

Best for
  • Global technology advisory firms and managed service providers who differentiate through proprietary solutions.
Get started
StandardPlusProElite
Key Features
Automation Capacity Included

Automation capacity included is measured in terms of events per day. Simply put, an event is anything that triggers a playbook. Types of events include webhooks, record creation or updates, CRON, button clicks, and correlation. Testing is excluded.


500
events/day
1k
events/day
2k
events/day
5k
events/day
Low-Code Development

Canvas is Turbine’s low-code playbook-building studio. App Builder is a highly composable interface that facilitates custom applications for any use case.


CanvasCanvas &
App Builder
Canvas & 
App Builder
Canvas &
App Builder
Tenants Included

All Swimlane Turbine deployments come with at least 3 tenants intended for development, testing, and production environments. Additional tenants are valuable for data isolation and advanced use cases.


3 3 55
Regions

Swimlane Turbine’s cloud infrastructure is hosted out of the US, UK, EU, Singapore, Tokyo and Australia regions.


1 123+
Support Included

Support is included in all Turbine platform packages. Upgrades to premium support are available.


PremiumPremiumPremiumPremium

All Enterprise Pricing & Packaging Tiers Include

Case Management

A single application for real-time data analysis and enrichment that ensures compliance with industry best practices and unique processes.

Infinite Integrations

Autonomous integrations for infinite API connections. Integrations are available in Swimlane Marketplace or built on-demand at no-cost.

Unlimited Remote Agents

Dynamic restless sensors that connect Turbine to hard-to-reach telemetry without configuring multiple VPNs or complicated networks.

Dashboards & Reporting

Highly composable dashboards and customizable reports provide actionable insights for all stakeholders. 

Unlimited Users

Stakeholders of all roles and skill levels can interact with the full-featured Turbine platform without additional charges.

Security & Compliance Controls

A suite of enterprise-grade administrative security and compliance controls to help ensure data confidentiality, integrity, and availability.

Threat Intelligence

A SOC automation solution that enriches and normalizes indicators of compromise (IOCs) across infinite threat intelligence sources to improve threat detection and response.

Artificial Intelligence

Hero AI, Swimlane’s secure large language model and suite of AI-enhanced features are available to all consenting customers. 

No & Low-code Playbook Builder

Turbine Canvas is a visual playbook-building studio that uses no-code actions and reusable components to make automation simpler than ever before.

Frequently Asked Questions

What is an event?

An event is any event type that triggers a playbook to run. Event types that count towards a customer’s daily average include:

  • Webhook
  • Record create
  • Record update
  • CRON
  • Button click
  • Correlation

Event types that do NOT count towards the daily average include:

  • Test

Add-on automation capability packs are available in 2,000, 5,000, and 10,000 events-per-day sizes. They can be added on during the initial sale or mid-term. Reach out to Swimlane to learn more.

Yes. Event automation capacity is aggregated and can be shared across all clients, tenants and regions.

We understand that automation needs change as businesses evolve. MSSP payment terms outline that offers are reviewed by Swimalne monthly and quarterly true-ups may occur based on tenants per client, daily events automated, and capacity within the Swimlane Fair Use Policy.

All Turbine platform enterprise tiers include three tenants to support development, testing, and production deployments. Contact Swimlane to learn about options to invest in additional tenants for unique use cases or business units that require data isolation and user access controls.

Add-on automation capability packs are available in a variety of sizes sizes. They can be added on during the initial sale or mid-term. Reach out to Swimlane to learn more.

All MSSP platform packages come with a 12-month data retention period. Retention add-ons are available in quarterly increments.

Hero AI is Swimlane’s own large language model (LLM) and collection of AI-enhanced features. It is available to MSSPs through 100 to 50,000 prompt packs. Hero AI is turned off by default in the Turbine platform, meaning customers must willingly opt-in to using generative AI capabilities. To opt in, you must review and agree to the legal terms and conditions, then an authentication token will be provided to configure Hero AI. Swimlane professional services will help oversee this during the implementation process.

Swimline Turbine is available for MSSPs through a SaaS/cloud offering. Swimlane Cloud is hosted in 6 regions; US, UK, EU, Singapore, Tokyo, and Australia. Swimlane Turbine is available for enterprise customers through on-premises or in air-gapped deployments. MSSPs who act as a value-added reseller (VAR) may use Swimlane’s enterprise pricing plan to procure an on-premises or air-gapped installation of Turbine to maintain and run on behalf of their end customer. Learn more about enterprise packaging options here.

Get Started with a Live Demo a Live Demo