Our team of experts will partner with you to design a program of tailored professional service solutions that will ensure your success.
Get the most out of your Swimlane investment
From deployment to configuring integrations, implementing complex use cases, and optimizing use of features like playbooks, case management and reporting, Swimlane has your back.
Our professional services team offers outcome-oriented automation solutions that have three main goals for you:
Deploy in days, not weeks
Improve your team’s efficiency
Overcome technical roadblocks and hurdles with ease
Customized Support for Your People, Processes and Technology
Swimlane’s tailored professional service solutions are customized to fit your needs and your environment.
Access Expertise and Insights
Gain actionable knowledge from Swimlane automation experts, peer comparisons and best practice sharing.
Maximize Return on Investment
Speed your time to first value from initial deployment through expanded used cases.
IMPLEMENTATION
Be up and running in two weeks or less
Swimlane SOC Solution Bundle covers the basics of a solid SOC automation foundation. These end-to-end solutions are designed to get you up and running with the Swimlane platform and automate your essential SecOps processes in 2 weeks or less.
TOTAL SUCCESS
Your Designated Technical Resources
Technical Account Managers (TAM)’s know your team and your environment. Choosing to work with a TAM augments your internal technical resources by adding a designated Swimlane automation specialist to your team. It provides focused scoping of projects and access to ongoing professional services in order to speed your time to value and maximize your return on investment (ROI).
In addition to expert professional services, Swimlane offers world-class customer support and access to a full-featured, centralized portal that allows you to submit questions, feature requests or bugs in one place. Whenever necessary, our team of skilled support engineers will work with you to find the best solution to any support issues you may have.
The timeline was aggressive. But between our team and the support we received from Swimlane, we got there at a pace that I was happy with. I would probably challenge any other SOC team to be able to perform at this level without a partner like Swimlane.
Read Case StudyTracey Webb Director of Information and Cybersecurity Operations Global Data Systems
The thing that sets Swimlane apart from any other security organization or partner I’ve worked with is the professional service team. They’re so dynamic and so fluid. We have solved some extremely interesting and complex problems with Swimlane. I just keep looking forward to our sessions together.
Whether you are new to Security Orchestration, Automation and Response (SOAR) or just getting started, contact us to learn why the Swimlane customer experience is second to none.
