Scalability |  | Handles 10 actions per second |  | Automates 100x faster than Tines |
Case Management |  | Restricted to 9 fields |  | Highly customizable with 72+ record fields |
Dashboards |  | Not available |  | Visual dashboards for any user or use case |
Reporting |  | Not available |  | Flexible reports that can leverage AI summaries and translations. |
Playbooks |  | Limited to Tines’ pre-built playbooks |  | Supports Python and JSON |
Integrations |  | No pre-built integrations |  | Infinite integrations are available |
AI |  | Automatic script generator and action prompts. |  | Swimlane LLM, AI-driven case management, reporting, and playbook tools |
Reliability |  | Downtime due to daily event limits
|  | 99.9% availability and zero downtime (ZDT) updates |
Pricing & Packaging |  | Unexpected costs (deployment, features…) |  | Full-featured with unlimited users & integrations |
Deployment |  | Self-hosted environment comes at a premium available to enterprise customers only |  | Cloud, on-prem, and air-gapped deployments supported |