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Palo Alto Cortex XSOAR vs. Swimlane
Complex and resource-intensive deployments are just a few of the reasons why you should never settle for “good enough” security automation from Palo Alto Cortex XSOAR. Real Swimlane and XSOAR customer reviews are what determined the 2024 SoftwareReviews Quadrant Ranking shown here, and what informed the technology comparison below. Keep reading to see the difference between just “good enough” and great security automation.
Reasons Why Customers Rely on Swimlane
- #1 rated SOAR on Gartner Peer Insights
- Fortune 500s rely on Swimlane for security automation
- Proven to integrate with anything your environment demands
Trusted By
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| Performance |  | Limited automation capacity restricts scale and performance. |  | Executes 25 million actions per day |
| Implementation | | Requires heavy developer resources to deploy | | Professional implementation with first value in 2 weeks or less |
| Playbooks | | Complex: Developer resources needed to build and maintain | | Low-code playbook building and visual applications for any use case |
| Case Management | | Poor visibility for security events | | Highly customizable with 72+ record fields |
| Dashboards | | Visual dashboards | | Visual dashboards for any user or use case |
| Reporting | | Custom reports | | Flexible reports that can leverage AI summaries and translations |
| AI | | Bring your own machine-learning model-based Co-Pilot. | | Swimlane LLM, AI-driven case management, reporting, and playbook tools |
| Integrations | | Vendor specific integrations | | Infinite integrations are available on-demand |
| Customer Support | | Unresponsive customer support | | 4.9-star services and support experience (Gartner Peer Insights) |
| Updates & Innovation | | Low innovations and slow deployment cycles for new features | | #1 in product strategy & rate of improvement (SoftwareReviews) |
The interface, the search capabilities, case management is poor and above all reporting is really quite underwhelming at this level.
Cortex XSOAR Customer, Gartner Peer Insights
t felt like the product plateaued when Phantom was purchased by Splunk. From that point forward, changes were less frequent and support was less responsive.
Cortex XSOAR Customer, Gartner Peer Insights
No new features are seen in the product from last few years.
Cortex XSOAR Customer, Gartner Peer Insights
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