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Meet the Swimlane Technical Account Management Experts
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Your Journey to Accelerated AI Automation Outcomes
We don’t do slow starts or broken promises. From initial conversations through onboarding, implementation, adoption, and renewal, every step of the Swimlane customer experience is designed to move quickly and align with your goals, delivering real results.
Downtime Migration
0
We’ll help you migrate from SOAR to Swimlane Turbine with zero downtime.
Week Implementation
1
Maintain the momentum from your proof of concept and begin implementation by week 1.
Time to Value
2
Automate essential SOC processes, including phishing, alert management, and incident response in 2-4 weeks.
Meet Your Swimlane Success Team
Your Path to Automation Success
We’ve been helping security teams mature their SOC automation for the past decade and have the Swimlane customer experience down to a science. Here’s what you can expect when working with us!
#1 Establish AI automation goals
We will help you define your use cases, identify potential challenges, set expectations, and establish success criteria for AI automation.
#2 Test drive your top use cases
Run your use cases through a real-time proof-of-value process and demonstrate meaningful results quickly.
#3 Get a custom automation blueprint
We will create a tailored architecture data flow diagram and project plan that is customized for your environment and priorities.
#4 Experience a quick and seamless implementation
Kick-off implementation with clear expectations, recurring check-ins, and instant value—no 4-6 week waiting period.
#5 Introduce new use cases and users
Explore new use cases, expand automation to new security functions, and gain continuous support to maximize your long-term success.
Swimlane people are very supportive and anyone who uses this product will not be disappointed. The team is very knowledgeable and they will help you get the results you want. For anyone considering a security automation platform, consider Swimlane first.
Tanajak Watanakij
Vice President of Cybersecurity and
Chief Information Security Officer (CISO)
RV Connex
“I would recommend Swimlane to my peers because not only is the automation platform very good and flexible, but also because Swimlane as a company really cares about their customers. They have outstanding support and help you with problems. They have a lot of knowledge and experience, so you can get things done very fast.
Christoph Müller
Head of Security Solutions
Abraxas
The thing that sets Swimlane apart from any other security organization or partner I’ve worked with is the professional service team. They’re so dynamic and so fluid. We have solved some extremely interesting and complex problems with Swimlane. I just keep looking forward to our sessions together.
Rob Perrin
Senior DevSecOps Engineer
Weedmaps
I would recommend Swimlane because of the outstanding support. Whenever we have an issue, it never takes more than 5 minutes to receive the assistance needed. I’ve consistently had excellent experiences with Swimlanes customer support.
Mike Schneider
Senior Analyst
fernao magellan
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