| Company |  | Acquired by Cisco |  | Largest and fastest-growing pure-play security automation company |
| Scalability |  | Limited automation capacity restricts scale and performance |  | Executes 25 million actions per day |
| Playbook |  | Python code is known to breaks the GUI editor, requiring skilled developers
|  | Highly adaptable low-code playbook-building studio.
|
| AI |  | None |  | Swimlane LLM, AI-driven case management, reporting, and playbook tools |
Platform Upgrades
|  | Slow deployment cycles for feature request
|  | #1 in product strategy & rate of improvement (SoftwareReviews)
|
| Integrations |  | Vendor restricted integrations |  | Infinite integrations are available on-demand |
Case Management
|  | Minimal configuration options |  | Highly customizable with 72+ record fields |
| Reporting |  | Limited pre-defined report types |  | Flexible reports that can leverage AI summaries and translations |
| Dashboards |  | Pre-set dashboards |  | Visual dashboards for any user or use case
|
| Customer Support |  | Unresponsive customer support |  | 4.9-star services and support experience (Gartner Peer Insights)
|