As SVP of Customer Success, Cory leads the teams responsible for customer retention, implementation success, and long-term value realization across Swimlane’s customer base. He brings an MBA and 10+ years of experience spanning team leadership, professional services, and hands-on technical consulting — and uniquely, he came up through the technology space as a practitioner, giving him firsthand insight into the challenges our customers navigate every day.

Cory has a track record of building high-performing teams and scaling programs that deliver measurable results, focused on driving world-class customer satisfaction through all facets of the customer journey. At Swimlane, he’s focused on engineering success at scale — aligning retention strategy, enablement, and executive relationships to help customers get the most out of their Swimlane experience.

Prior to Swimlane, Cory spent nearly nine years at Exabeam, where he rose to VP of Global Customer Success, building and leading the global customer success and support organization. Before Exabeam, he spent nearly eight years at VMware in a series of progressive leadership roles spanning global support, federal and premier services, and mergers and acquisitions.